Filtering specific events - You can silence unwanted events notifications. For example, while waiting for a faulty door sensor to be repaired, you can silence event notifications until the unit is serviced. - Security Center 5.13

Security Center Administrator Guide 5.13

Product
Security Center
Content type
Guides > Administrator guides
Version
5.13
ft:locale
en-US
Last updated
2025-04-16

You can silence unwanted events notifications. For example, while waiting for a faulty door sensor to be repaired, you can silence event notifications until the unit is serviced.

Before you begin

This feature is enabled by default, but may be hidden. To ensure that the feature is available:
  1. In Config Tool open System > General settings > Features.
  2. Select the Event filtering check box and click Apply.

What you should know

You can filter the following entities:
  • Access control unit
  • ALPR unit
  • Area
  • Camera
  • Custom entity
  • Custom events
  • Door
  • Intrusion detection area
  • Intrusion detection unit
  • Parking zone
  • Patroller
  • Zone

Procedure

  1. Configure event filters using either of these methods:
    • In Config Tool, open the Area view task and select the entity to filter.

      Right-click an area entity and select Maintenance > Event filters ().

    • In Security Desk, open the Monitoring task and select the entity to filter.

      Right-click an area entity and select Event filters ().

  2. Select the appropriate filter tab and choose the event from the Filtered events list.
    NOTE: Use Config Tool to configure filters #1 and #2. Filter #3 is configurable using Config Tool or Security Desk.

    You can specify up to three filters in the Event filters configuration window. These filters work together.

  3. Add a name and description to identify the filter.
  4. Set a filter scheduling option and click Apply:
    Specific time
    Set a start and end time. If no end time is selected, the filter runs indefinitely.
    Duration
    Set a fixed duration for the filter to run. Duration can be set in days, hours, and minutes.
    Schedule
    Set the filter to start based on a schedule.
  5. Click Turn ON , to activate the filter.
    When this filter is active, there are no notifications generated for the filtered entity.
  6. Click Close to save the settings.