Filtering specific events - You can silence unwanted events notifications. For example, while waiting for a faulty door sensor to be repaired, you can silence event notifications until the unit is serviced. - Security Center 5.13

Security Center Administrator Guide 5.13

Product
Security Center
Content type
Guides > Administrator guides
Version
5.13
Release
5.13
ft:locale
en-US
Last updated
2026-01-28

You can silence unwanted events notifications. For example, while waiting for a faulty door sensor to be repaired, you can silence event notifications until the unit is serviced.

Before you begin

This feature is enabled by default, but may be hidden. To ensure that the feature is available:
  1. In Config Tool open System > General settings > Features.
  2. Select the Event filtering check box and click Apply.

What you should know

You can filter the following entities:
  • Access control unit
  • ALPR unit
  • Area
  • Camera
  • Custom entity
  • Custom events
  • Door
  • Intrusion detection area
  • Intrusion detection unit
  • Parking zone
  • Patroller
  • Zone

Procedure

  1. Configure event filters using either of these methods:
    • In Config Tool, open the Area view task and select the entity to filter.

      Right-click the entity and select Maintenance > Event filters ().

    • In Security Desk, open the Monitoring task and select the entity to filter.

      Right-click the entity and select Event filters ().

  2. Select the appropriate filter tab and choose the event from the Filtered events list.
    NOTE: Up to three filters can be specified in the Event filters configuration window. All three filters work together.

    Filter #3 can be configured using Security Desk or Config Tool, but filters #1 and #2 can only be configured using Config Tool.

  3. Add a name and description to identify the filter.
  4. Set a filter scheduling option and click Apply:
    Specific time
    Set a start and end time. If no end time is selected, the filter runs indefinitely.
    Duration
    Set a fixed duration for the filter to run. Duration can be set in days, hours, and minutes.
    Schedule
    Set the filter to start based on a schedule.
  5. Click Turn ON , to activate the filter.
    Event filter settings for "Door 1a" showing active status and configuration options.
    When this filter is active, there are no notifications generated for the filtered entity.
  6. Click Close to save the settings.