To view MOV, AVI, and MP4 video files in Security Center, you must import them using an offline
device.
Before you begin
You must set the date and time on the device used to record your video files. Failing to
set the date might prevent the files from being imported.
What you should know
Imported filenames must have the following format:
XXXX_YYYY.MM.DD_HH.MM.SS,
where
XXXX is a descriptive name, and the other values represent the date and
time.
The following codecs are supported:
- Video streams: H.263, H.264, MJPEG, and MPEG-4
- Audio streams: G.711, G.721, G.723, AAC (8 kHz or 16 kHz)
Procedure
-
From the Config Tool homepage, open the Video task and click the
Roles and units view.
-
Select an Archiver in the role entity tree to manage the offline device.
-
Click Video unit (
).
The Manual add dialog box opens.
-
From the Manufacturer list, select Offline
device.
-
From the Product type list, select Network
share.
-
In the Unit Name field, enter a name for the camera.
IMPORTANT: The unit name is used to generate a unique identifier (GUID) for
the camera. The name must be unique across your Security Center system, including
federated systems. Otherwise, the camera can't be added.
-
In the Path field, enter the path to the location to place the
video files to import.
The path can be local or a shared network path. The user account running the Genetec™
Server service must have read and write access to the shared network folder.
-
From the Location list, select a location for the offline device
in Security Center, and click Add.
-
In the entity browser, select the Archiver managing the new offline device, and click
the Camera default settings tab.
-
Ensure that Automatic cleanup is set to a longer duration than
the oldest file you want to import.
For example, if the oldest video file is 30 days old, set
Automatic
cleanup to at least 32 days so the file isn’t deleted immediately after
import.
IMPORTANT: The
Automatic cleanup option also
specifies the retention period for video from all the cameras that are managed by the
selected Archiver. Ensure that any change doesn’t affect your
camera recording settings.
-
If required, copy video files to the path set for the offline device.
As the files are processed, they disappear from the folder. This can take up to 30
seconds, or more, depending on the number of files and their size.
NOTE:
- If a file doesn’t disappear from the folder, the import failed.
- If you see a FailedAudioImports folder, then the video files were imported
but the audio wasn’t. You can find the original file in this folder.
After you finish
View your imported video files using
the Archives task.