Receiving notifications when cardholders are expiring - You can configure Security Center to send you or another user an email before cardholders or their credentials expire. - Security Center 5.13

Security Center Administrator Guide 5.13

Product
Security Center
Content type
Guides > Administrator guides
Version
5.13
ft:locale
en-US
Last updated
2025-04-16

You can configure Security Center to send you or another user an email before cardholders or their credentials expire.

Before you begin

If you want the user to be notified by email, make sure they have a valid email address.

What you should know

Users can be notified for every cardholder or credential that is expiring soon, or only for specific entities.

If a cardholder expires, their credential is no longer valid.

Procedure

  1. Open the Access control task, and click the General settings view.
  2. Turn on the Trigger event ‘Entity is expiring soon’ option, and select how many days before the expiration to trigger the event.
  3. Click Apply.
  4. Open the Automation task, click the Actions view, and click Add an item ().
    The Event-to-action dialog box opens.
  5. In the When list, select Entity is expiring soon.
  6. (Optional) Select an entity in the From list.
    CAUTION:
    Make sure that the entity you select is the one you want to monitor. If you select a cardholder, and it is the credential that is expiring soon, the event-to-action will not be triggered.
  7. From the Action list, select Send an email, select the Recipients, edit the email, and set the Priority.
    Example of event-to action, with settings for cardholder expiry notification.
  8. Click Save.
  9. If necessary, change the time range when this event-to-action is in effect.

Results

The recipient is sent an email the at a specified number of days before the entity expires.

After you finish

You can temporarily disable event-to-actions for maintenance or troubleshooting by turning off Enabled. For more information, see Modifying event-to-actions.