Requesting credential cards - When you're not in possession of the credential cards, you can request for someone else to assign the credential cards to the cardholders and visitors you’re managing. - Security Center 5.13

When you're not in possession of the credential cards, you can request for someone else to assign the credential cards to the cardholders and visitors you’re managing.

1. Do one of the following:
   • For cardholders, open the Cardholder management task, select a cardholder, and then click Modify ().
   • For visitors, open the Visitor management task, select a visitor, and then click Modify ().
2. Click Add a credential ().
3. From the drop-down menu, click Request card.
4. In the Request card dialog box, select the reason why you’re requesting a card.
   NOTE: Card request reasons only appear if your administrator has created possible reasons in Config Tool.
5. From the Badge template list, select a badge template.
   You only need to select a badge template if you want a badge to be printed.
   A print preview of the badge appears.
6. In the Activate option, select when to activate the credential.

   Never

   The credential will never be activated.

   After enrollment

   After another user responds to the card request.

   On

   Select a specific date to activate the credential.

7. If you want to receive an email when the credential has been printed, select the Email me when the card is ready option.
   NOTE: For this option to work, your user must have a valid email address.
8. Click OK.
   The credential is shown as Requested in the cardholder or visitor details dialog box.
9. Click Save.

Results

The Card requests () icon appears in the notification tray.