Supported HID EVO firmware upgrade paths - It is important to know which firmware versions can be upgraded directly to the latest releases, and which require more steps.

Supported HID EVO firmware upgrade paths - It is important to know which firmware versions can be upgraded directly to the latest releases, and which require more steps. - Security Center 5.13

Security Center Administrator Guide 5.13

Product

Security Center

Content type

Guides > Administrator guides

Version

5.13

ft:locale

en-US

Last updated

2025-04-16

It is important to know which firmware versions can be upgraded directly to the latest releases, and which require more steps.

To upgrade HID EVO units from an earlier firmware version (2.3.1.603 or 2.3.1.605 for Edge EVO, and 2.3.1.542 or 2.3.1.673 for VertX EVO) to the recommended firmware version, specific upgrade paths must be followed:

HID Edge EVO: (EH400, EH400-K)
Supported upgrade path: 2.3.1.603 or 2.3.1.605 → 2.3.1.841 → any later version
HID Vertx EVO: (V1000, V2000)
Supported upgrade path: 2.3.1.542 or 2.3.1.673 → 2.3.1.791 → any later version

CAUTION:
Upgrading directly from the earlier firmware to the recommended firmware will cause irreparable damage to your unit. Moreover, you cannot downgrade the firmware after it has been upgraded to 2.3.1.841 on Edge EVO or to 2.3.1.791 on VertX EVO.