Before you replace an access control unit with a new one, there are steps you must perform first.
Before you begin
You can only replace an access control unit with a new one if the two are of the same brand and model. The only exception to this rule is if you are replacing an HID VertX V1000 unit with a Synergis™ unit. In every case, the exact same interface modules (brand and model) must be attached to the new unit. If there is any difference other than the above mentioned exception, the unit replacement will not be accepted.
- Backup the Directory database from Server Admin.
- Physically disconnect the old unit, and make sure it is offline in Security Center ().
- (Synergis™ unit only) Assemble and install the Synergis™ unit and its hardware components.
Physically disconnect the interface modules from the old unit and connect them to the
new unit using the exact same channels.
IMPORTANT: Do not change the physical address of the interface modules.
If you are replacing an HID VertX V1000 unit with a Synergis™ unit, connect the subpanels (interface modules) found on each side of the V1000 to two different channels of the Synergis™ unit, for two interface modules on the same channel cannot have the same physical address.
- (Synergis™ unit only) Configure the Synergis™ unit according to the interface modules attached to it.