Updating the SharpV from Security Center - Security Center 5.7

Security Center Administrator Guide 5.7

Applies to
Security Center 5.7
Last updated
Content type
Guides > Administrator guides
English (United States)
Security Center

If your SharpV camera is connected to Security Center wirelessly or through a network, you can use the Security Center updater service to push the updates to the SharpV.

What you should know

The updates to the SharpV are automatically installed after you push the updates from Security Center.


  1. (First time update only) Turn on the updater service and specify the listening port in Security Center Config Tool:
    1. Log on to Security Center Config Tool.
    2. From the Security Center Config Tool Home page, go to LPR > Roles and units, select the LPR Manager that controls the units you want to update, and then click Properties.
    3. Turn on the Update provider and specify the listening port.
      This port number must match the Update provider port specified on the Extension page of the SharpV Portal.
    Security Center creates the Updates folder under the LPR Root Folder on your computer. This folder is usually located at C:\Genetec\AutoVu\RootFolder\Updates.
  2. Copy the SharpV updates to the Upgrade folder. For example, C:\Genetec\AutoVu\RootFolder2\Updates\SharpOS\Upgrade folder:
    1. From the Security Center Config Tool Home page, go to LPR > General settings > Updates to display the SharpV units on your system.
    2. Click the Genetec Patroller™ and SharpV units tab.
    3. Move the mouse pointer to the Drop folder of the component you want to update.
      A tool tip appears with the drop folder’s location. If you’re on the computer hosting the LPR Manager role, you can click the Drop folder icon to automatically open the folder.
    4. Copy the update to the Drop folder.
      After copying the zip file into the folder, the file name changes from .zip to .processed. This means that the LPR Manager has unzipped the update, and is ready to send the update to the AutoVu™ components.
  3. Push the updates to AutoVu™ components:
    1. From the Security Center Config Tool Home page, go to LPR > General settings > Updates.
      The Patrollers and Sharp units tab displays the SharpV cameras that are eligible for an update.
    2. Click Update to update a single camera, or click Update all to update all eligible cameras in the list.
      When the status changes from Waiting for connection... to Synchronized, it means the camera has successfully downloaded the update.
      NOTE: The time is takes to transfer the updates depends on the connection bandwidth and the size of the update.
    The update is automatically installed on the associated SharpV.