Changing sound files for ALPR events using the updater service - Security Center 5.9

Security Center Administrator Guide 5.9

Applies to
Security Center 5.9
Last updated
Content type
Guides > Administrator guides
Security Center

You can send different sound files to the patrol vehicle's MobileClient folder using the Security Center updater service.

What you should know

The sound files for permit hits, overtime hits, and plate reads must be in the default Sounds folder for Genetec Patroller™ to be able to play them.

After sending the files to the MobileClient folder, you can manually move the files to the Sounds folder if you choose, but you can also zip your sound file so that Windows extracts it to the Sounds folder automatically.


  1. (Optional) If you want to overwrite a default sound file, rename your new sound file to match the name of the default file you want to replace (for example, HotlistHitEvent.wav).
  2. On the Security Center computer, create the same Windows Explorer file structure found on the Genetec Patroller™ in-vehicle computer (for example, C:\Program Files\Genetec AutoVu X.Y\MobileClient\Config\Sounds).
  3. Copy your new sound file to the Sounds folder you created.
  4. Zip the sound file at the Config level so that it mirrors the relative path from the MobileClient folder to the Sounds folder on the in-vehicle computer.

    The file extracts to the destination defined in the zip file path (Sounds folder).

  5. (Optional for hotlist sounds) If the file has a different filename than the default HotlistHitEvent, you must specify the full path to the file, including the new filename:
    1. From the Config Tool home page, open the ALPR task.
    2. Select the hotlist to configure, and click the Advanced tab.
    3. In the Sound file field, specify the path and filename to the sound file on the in-vehicle computer.
    4. Repeat the steps for as many hotlists as you want.
  6. Send the sound file to Genetec Patroller™ as if you were installing an update wirelessly. For more information, see the Genetec Patroller™ Administrator Guide.


Genetec Patroller™ restarts after installing the update, and now uses the new sound file for your chosen ALPR event.