Defining area occupancy limits - Security Center 5.9

Security Center Administrator Guide 5.9

Applies to
Security Center 5.9
Last updated
Content type
Guides > Administrator guides
Security Center

Setting a maximum occupancy limit is useful for controlling how many people are in a given area for safety or legal reasons. Going over the set limit triggers events that can be used to further trigger alarms and actions.

Before you begin

Do the following:
  • Create and configure a secured area.
  • Activate antipassback and set it to Hard and Strict, and set the schedule to Always, and the Presence timeout to 0.
  • Make sure that unlock schedules are not set for the area's perimeter doors.

What you should know

Max occupancy requires Synergis™ Softwire 10.7 or later.


  1. From the Area view task, select an area and click Advanced.
  2. Under Max occupancy, set the following:
    Set it to ON to enable the max occupancy feature. Enabling a Max occupancy limit on an area generates the following events:
    • Max occupancy reached when the area reaches the configured limit. This event sends the area into a warning state.
    • Max occupancy exceeded when additional cardholders enter the area.
    • Below max occupancy when the number of occupants drops below the configured limit.
    Select from the following:
    • Hard: When the max occupancy limit is reached, it will deny the next access request on the area's perimeter door.
    • Soft: Will not deny subsequent access requests.
    Max occupancy limit
    Enter the number of people the area can hold before triggering the limit.
    NOTE: Cardholders with the Bypass antipassback rules option active are granted access even if the area's occupancy limit is reached or exceeded.
  3. Click Apply.

    The area view in Security Desk's People counting task tracks how many cardholders are in the area, and displays the number next to the area in the entity tree (For example, an area with a six-person limit but only three occupants will show as "3/6"). When the area reaches capacity, its entity turns yellow. If additional cardholders enter the area, the number will turn red.


You can monitor maximum occupancy events in Security Desk's Monitoring or Maps tasks.