You can enable the long PIN (longer than 5 digits) support on HID controllers (legacy and EVO) by changing a configuration file (gconfig) on the servers hosting the Access Manager role.
What you should know
To enable long PIN support on HID controllers:
Create the VertXConfig.gconfig file with the following content:
<?xml version="1.0" encoding="utf-8"?> <configuration> <Vertx MaximumPinLength="nn"/> </configuration>
nnis the maximum PIN length in digits.
If this file already exists, simply add the tag
Copy this file to the Security Center installation folder, on all servers hosting the
Access Manager role.
The default is C:\Program Files (x86)\Genetec Security Center 5.x\ConfigurationFiles on a 64-bit machine.The next time you synchronize a unit (HID controller) with the Access Manager, the unit will accept PIN numbers up to the maximum PIN length. For every PIN credential that is longer than the specified maximum, a warning message will be issued during synchronization, and the PIN will not be synchronized to the unit.
To synchronize a unit:
- Connect to Security Center with Config Tool.
- Open the Access control task, and select the Roles and units page.
- Select a unit (HID controller), select Synchronization, and then click Synchronize now.