Enabling offline PTZ mode on a Security Desk workstation - Security Center 5.9

Security Center Administrator Guide 5.9

Applies to
Security Center 5.9
Last updated
Content type
Guides > Administrator guides
English (United States)
Security Center

To allow operators to control PTZ cameras while Security Desk is offline (not connected to the Directory), you can enable the offline PTZ mode.


  1. On the computer where you are running Security Desk, open the file App.SecurityDesk.config found in the ConfigurationFiles folder under the Security Center installation folder (default=C:\Program Files (x86)\Genetec Security Center 5.9 on a 64-bit machine).
  2. Add the following child element to the <configuration/> element.
    <?xml version="1.0" encoding="utf-8"?>
       <Ptz DisableThrottling="False" ThrottlingDelay="75" AllowOfflineMode="True"/>

    If the <Ptz/> child element already exists, only add the AllowOfflineMode attribute.

    NOTE: The syntax is case-sensitive.
  3. Save your changes and restart Security Desk.