To reactivate your Security Center license for the changes you made to the list of Directory servers while the Config Tool workstation has no Internet access, you must use a second workstation to download your license file from GTAP, and then apply the license file using your first workstation.
What you should know
IMPORTANT: Server Admin can only be used to activate a single-server license. If you have a multi-Directory server configuration, both the generation of the validation key and the application of the license key must be performed from Config Tool. All Directory servers must be up and running for the license update to work.
- From the Config Tool home page, open the System task, and click the Roles view.
Select the Directory Manager () role, and click the Directory
Click Modify license for all servers.
The License management dialog box opens.
In the License management dialog box, click
Save to file to save the composite validation key to
The validation key is a sequence of numbers (in hexadecimal text format) generated by Security Center that uniquely identifies all your Directory servers. The validation key is used to generate the license key that unlocks your Security Center software. The license key that is generated can only be applied to the servers identified by the validation key.A text file named validation.vk is saved to your default Downloads folder. Make sure you copy this file to a location (this can be a USB key) that you can access from another computer that has Internet access.
- Move to the computer that has Internet access.
From another computer with Internet access, open the Genetec™ Technical Assistance Portal
(GTAP) at: https://gtap.genetec.com.
On the Login page, do one of the following:
- Enter the System ID and the Password specified in the Security Center License Information document, and click Login.
- Enter your GTAP user account (your email address) and Password, and click Login
On GTAP, click Activate new system, select your system
from the System ID drop-down list, and click
The System Information page opens.
Scroll down to the License information section and click
In the dialog box that opens, browse to your validation key (.vk file), and
The message License activation successful appears.
Click Download License, and save the license key to a
The default name is your System ID followed by _Directory_License.lic.
- Return to the Config Tool workstation.
- In the License management dialog box, click Manual activation.
In the Manual activation dialog box, browse for the
license key file, and click Open.
- Click Activate.