You can select which Security Desk workstations and monitors a user is allowed to remotely control using a CCTV keyboard, or using the Remote task in Security Desk.
What you should know
Every monitor controlled by Security Desk is assigned a unique monitor ID (displayed in the notification tray, and found in the General settings - Logical ID page in the System task). Using a CCTV keyboard, you can display an entity on a remote Security Desk workstation by specifying its monitor ID, tile ID, and the logical ID of the entity.
IMPORTANT: In addition to having the remote control rights over Security Desk workstations and users, the following conditions must also be met for a local user to be able to connect to a remote Security Desk workstation:
- Both local and remote Security Desk must be running and connected to the same Security Center Directory.
- The local user must have the same or more user privileges than the user who is logged on to the remote Security Desk.
- The local user must be a member of all the partitions that the user who is logged on to the remote Security Desk is a member of.
- From the Config Tool home page, open the User management task.
- Select the user to configure, and click the Advanced tab.
- Under the Allow remote control over section, click Add an item ().
From the drop-down list, select one of the following entity types:
- Any Security Desk workstation where that user is logged on can be remotely controlled.
- User group
- Any Security Desk workstation where a member of that user group is logged on can be remotely controlled.
- The specified workstation (COMPUTER - SecurityDesk) can be remotely controlled, regardless of who is logged on.
- Select the associated entities, and click .