After configuring your cameras, test that the video settings are correct, and make sure that you can view the camera.
Open the Video task and double-click the camera you want to
The Live video dialog box opens and shows you live statistics about the video stream coming from the video encoder.
- If you have configured multiple video streams, click the Stream drop-down list to select a different stream to view: live, recording, and so on.
- If you have configured separate High resolution and Low resolution streams, select Automatic from the Stream drop-down list, and resize the Live video dialog box to test if the stream selection automatically changes.
If you are experiencing streaming problems, click Show diagnostic
to display diagnostic information as a transparent
overlay on the video.
- To capture that information to send it to Technical Support, click Copy to clipboard.
- To hide the diagnostic information, click Close.