Troubleshooting: Federated read matches the host hotlist but does not generate a hit - Security Center 5.9

Security Center Administrator Guide 5.9

Applies to
Security Center 5.9
Last updated
2022-09-12
Content type
Guides > Administrator guides
Language
English (United States)
Product
Security Center
Version
5.9

If a read from a federated site matches the Federation™ host hotlist but does not raise a hit, the corresponding ALPR Manager role on the host must be investigated.

Procedure

  1. Make sure the matching property is enabled for the corresponding ALPR Manager role on the Federation™ host.
  2. Make sure the correct hotlist is linked to the ALPR Manager on the Federation™.
  3. Make sure the ALPR unit that generated the read is in the Federated reads matching list of the corresponding ALPR Manager role on the Federation™ host.
  4. Inspect the ALPR Manager database on the Federation™ host to verify that the read was saved.