If you plan on running antivirus software on any machine running Security Center, you must configure the required exceptions.
Add the following locations to the exclusions list of your antivirus software, as they
apply to your Security Center installation:
- Where are your video archives are stored?
- Where are your SQL databases and logs are stored?
- Where are your Security Center backup folders are? The default location is: C:\SecurityCenterBackup.
- Where are your Security Center logs are stored? The default location is: C:\ProgramData\Genetec Security Center 5.x\Logs.
- Where is the Security Center server software is installed? The default location is: C:\Program Files (x86)\Genetec Security Center 5.x.
- Where are the client applications (Security Desk, Config Tool, and so on) are installed? The default location is:C:\Program Files (x86)\Genetec Security Center 5.x.
- Exclude the health monitoring cache agent folder (recommended). If excluding the
entire folder is not possible, add exclusions for the following file extensions:
- *.tik
- *.xml
- *.units
- *.cameras
See your antivirus manufacturer for more information about configuring exclusions.