For security reasons, you must change the default password of the diagnostic service
account when you enable it on your Synergis™ units, and
you must disable this account when it is no longer needed.
Starting with Synergis™
10.8 GA, you can enable the
diagnostic service account for someone to perform basic diagnostic and troubleshooting
functions without having to grant them full administrative privileges. As with the
account, one can control the output relays from Synergis™ Appliance Portal
using the diagnostic service account, if the
option is enabled. This means locking and unlocking
doors. Therefore, if this option is not needed, we also recommend that you disable it.
For more information, see About the Synergis™ Softwire diagnostic service account.