Downloading and installing the Incident Snapshots Generator plugin - Incident Snapshots Generator 3.0.0.0

Security Center Incident Snapshots Generator Plugin Guide 3.0.0.0

Applies to
Incident Snapshots Generator 3.0.0.0
Last updated
2023-03-23
Content type
Guides > Plugin and extension guides
Language
English
Product
Incident Snapshots Generator
Version
3.0

To monitor and report on incidents with Security Center Incident Snapshots Generator in Security Center, you must install the Incident Snapshots Generator plugin on a Security Center server and on all client workstations.

Before you begin

Ensure the following:

What you should know

  • Although it is possible to host the plugin role on any server, it is best practice to host that role on a dedicated expansion server for best system performance.
  • For your operators to have access to the features of this plugin, you must install this plugin on all Security Center client workstations.

Procedure

  1. Open the GTAP Product Download page.
  2. Search for your package by name and download it.
  3. Click the downloaded .exe file to unzip it.
    By default, the file is unzipped to C:\Genetec.
  4. Stop all Genetec applications, including Genetec™ Server, Security Desk, and Config Tool.
  5. Open the extracted folder, right-click the setup.exe file, and click Run as administrator.
  6. Follow the installation instructions.
  7. On the Installation Wizard Completed page, click Finish.
    IMPORTANT: The Restart Genetec™ Server option is selected by default. You can clear this option if you do not want to restart the Genetec™ Server immediately. However, you must restart the Genetec™ Server to complete the installation.