You can modify, regenerate, and reupload incident snapshots from the Incident snapshots monitoring task.
Before you begin
Procedure
- From the Security Desk homepage, open the Incident snapshots monitoring task.
-
Select the incident that you want to manage.
The Incident snapshots details pane opens.
-
Click the Modify (
) button to modify the incident's description or start and end time.
CAUTION:Modifying the start time erases all snapshots for this incident and regenerates new ones. -
If upload clearance is required for this incident, click the Give
clearance button.
-
If there are snapshots that failed to generate, click the Regenerate
snapshots (
) button to regenerate all snapshots or only those in error.
CAUTION:Regenerating all snapshots erases all the previous incident snapshots and generates new ones. -
If the incident snapshots failed to upload, click Reupload to
restart the upload process.
-
To delete the incident from the system, click the More options
(
) button and click Delete > Ok.
CAUTION:Deleted incidents cannot be recovered.