Directory servers are not backward-compatible. Perform this procedure if you are upgrading Security Center with multiple Directory servers to the latest version or release.
Before you begin
- Read the Security CenterRelease Notes for important information when upgrading to Security Center 5.10.
- You need a maintenance window to upgrade all the Directory servers. This period should be scheduled at a time when it is acceptable to run the system with a minimum set of features.
- Back up the Directory database, all role databases, and configuration files.
- Make sure to note and apply the same settings in the InstallShield that you used for your previous installation: passwords, database, ports, general properties, and so on.
- The Config Tool and the Directory must be of the same version.
- If Config Tool and the Directory are on different machines, upgrade the Config Tool before you upgrade the Directory.
- Do not change the Directory failover configuration before upgrading; that is, do not remove the secondary Directory servers from the list of Directory servers.
What you should know
- During the upgrade, the Directory role is stopped. Consequently, Config Tool and most Security Desk features are not available. However, video that is displayed before the Directory service goes offline continues to be streamed in the Security Desk Monitoring task and saved to the Archiver. For example, video walls continue to display video streams. Access control continues to work as well, but operators are unable to use Security Desk to manually open doors, and so on.
- During the upgrade, each Directory server is upgraded separately. Consequently, the failover feature is not available.
- License upgrades are only necessary for major version upgrades (for example, from version 5.x to 5.10). It is not necessary to upgrade the license for minor version upgrades (for example, from 5.10.x.0 to 5.10.y.0).
Procedure
After you finish
IMPORTANT: Adding backward
compatible connections slows down the performance of the Directory. It is only recommended
as a temporary solution before you are able to upgrade all servers and workstations.