Upgrading Security Center from 5.4, 5.5, or 5.6 to 5.10 - Security Center

Security Center Installation and Upgrade Guide

Security Center
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Guides > Installation guides
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To maintain backward compatibility while upgrading Security Center 5.4, 5.5, or 5.6 to 5.10, you must follow a two-step upgrade process.

What you should know

Security Center is compatible with the three previous major versions. A server or workstation that is three major versions behind can connect to the Directory, but one that is four major versions behind cannot. To retain backward compatibility when upgrading your system in stages, no part of Security Center can be more than three major versions apart. For systems that are four to six major versions behind, upgrade in two steps to maintain backward compatibility.


  1. Upgrade your system to the latest Security Center 5.7 release.
    You need a temporary license and the latest Security Center installation package. Ask one of our representatives.
    There is a known issue in Security Center 5.6 where the Archiver might loose some ALPR images from the ALPR Manager. For this reason, if you have an ALPR Manager in your system and you are upgrading from Security Center 5.4 or later, upgrade to Security Center 5.7 instead of 5.6 as your first step. If you are upgrading from Security Center 5.3, after the upgrade to 5.6, continue immediately with the upgrade to 5.9 without turning your system on. If you cannot afford the downtime to perform the two-step upgrade back-to-back, contact Genetecâ„¢ Technical Assistance Center (GTAC).
    1. Upgrade your main server to Security Center 5.7.
      Follow the upgrade instructions found in the Security Center Installation and Upgrade Guide 5.7 SRx.
    2. Turn your system on.
      All servers and workstations that are not yet upgraded run in backward compatibility mode. This is the first stage.
    3. Upgrade the rest of your system (servers and workstations) to the latest 5.7 release.
      Your entire system runs in version 5.7. This is the second stage. You can split this step into as many stages as needed, depending on the number of machines you need to upgrade.
  2. Upgrade your system to Security Center 5.10.