Security Center installation packages - Security Center

Security Center Installation and Upgrade Guide

Applies to
Security Center
Last updated
Content type
Guides > Installation guides
Security Center
Installation guides

The Security Center installation packages contain the setup program that helps you to install everything you need to get the product working.

Downloadable packages

The Security Center installation packages are zip files that you can download from the GTAP Product Download page, at Note, you'll need a username and password to log on to GTAP.

This is the web installer. The web installer is a small installation wizard that does not contain software packages. To retrieve the required software packages, the wizard connects to Genetecâ„¢ servers and downloads the components necessary for the features you choose to install.
Full installation package
Download the full installation package if your computers do not have access to the Internet. This is a standalone package. You don't need anything else outside this package.
The full installation package contains the following:
Found in the root folder, this is the AutoRun-enabled version of the standalone installer.
Security Center Setup.exe
Found in the SC Packages folder, this is the standalone installer.
SC Packages
This folder contains all the components (in separate subfolders) that you might need for your Security Center installation. All the Security Center installation prerequisites are found here.
This folder contains the PDF versions of the Security Center Installation and Upgrade Guide along with the Release Notes.
Separate component installation packages
The following installation packages are bundled in the full Security Center installation package, but can also be run separately.
Security Center 5.10 Documentation
This package is required to install the Security Center help (.exe files), accessible from Security Desk and Config Tool through the F1 button, and the Security Center Hardening Guide (PDF file) locally on your computer.
  • Every new version of Security Center comes with the latest documentation at the time of release.
  • The latest version of the documentation can be deployed using the Genetecâ„¢ Update Service.
  • Updated documentation can become available after the software is released to add new translations or to fix documentation bugs.
Security Center Drivers 10.x.y
This package is required to integrate video devices to Security Center.
  • Every new version of Security Center comes with the latest drivers at the time of release.
  • The latest version of the Drivers package can be deployed using the Genetecâ„¢ Update Service.
  • If you accidentally remove the Drivers package from Programs and Features, your video units will stop working and turn red in Config Tool. To reinstall it, execute Genetec Security Center Drivers 10.x.y.msi located in the SC Packages folder of your full Security Center installation package.
  • We do not recommend installing a Drivers package older than the one bundled with the Security Center package.
Security Center 5.10.x.y SDK
Use this package to install the Platform SDK and the Media SDK on computers where Security Center is not installed. If you want to install the Macro SDK, the Security Desk SDK, or the Web SDK, use the full installation package, because these SDKs require the Security Center core components. To learn more on the Security Center SDK, see the Security Center SDK Help on TechDoc Hub.

Installation modes

You can run the Security Center Installer in two modes:

Wizard mode
The InstallShield Wizard for Security Center Installer is a user friendly interface that guides you through the installation steps through a series of questions and runs the installer for you with the options you selected. There are two versions of the installer:
Web version
Run the web version of the installer if your computer is connected to the Internet. To run the web installer, download the file SecurityCenterWebSetup.exe from GTAP and double-click it.

At the beginning of the installation, you have the option to create a custom installation bundle that includes only the components that you need for your installation. This bundle is meant to replicate the current installation on computers with the same Windows setup.

NOTE: To create the custom installation bundle, you must select this option while you are installing or upgrading Security Center. After the version you want has been installed, you cannot re-run the web setup to create the custom bundle.
Standalone version
Run the standalone version of the installer if your computer is not connected to the Internet. To run the standalone installer, download the full installation package from GTAP, copy the package to the target computer, and double-click setup.exe found in the root folder of the package.
Silent mode
The silent mode is used to run the installer from the command line, without user intervention.
IMPORTANT: The Security Center Installer does not support using mapped drives in your path specifications.

Installer languages

The Security Center Installer is available in English and French, but the Security Center software can be installed in more than twenty different languages. The installer language is selected from the Security Center Installation startup screen.