Upgrading expansion servers in Security Center - Security Center 5.11.1.0

Security Center Installation and Upgrade Guide 5.11.1.0

Applies to
Security Center 5.11.1.0
Last updated
2022-10-20
Content type
Guides > Installation guides
Language
English
Product
Security Center
Version
5.11
Category
Installation guides

To benefit from the latest enhancements to Security Center, you must upgrade the expansion servers. To upgrade, install Security Center Server onto the expansion servers, and follow the instructions in the InstallShield Wizard.

Before you begin

Back up all role databases accessed from your expansion server you are upgrading.

What you should know

If a reboot warning message box opens during the upgrade, accept the message and continue with the upgrade procedure. You must reboot after completing the upgrade.

Procedure

  1. Install Security Center 5.11 on your expansion server.
    Use the Expansion server installation type.
    If you have Genetec™ Advantage and are subscribed to our Product Improvement Program, and if the version you want to install corresponds to the most up to date version, you have the option to perform the upgrade through GUS instead of the installer.

    If you choose to continue with GUS, the Installer program ends and automatically connects you to the Main GUS. The Main GUS displays a centralized view of all enrolled machines and sends update notifications to them. GUS always backs up the Directory database for you, so you don't need to do it before the upgrade. For more information, see About the Genetec™ Update Service.

    If you choose to continue with the installer, the Installer program automatically detects an earlier version of Security Center and issues warnings and recommendations. Read the messages carefully.

    If you continue, the Installer program upgrades Security Center to 5.11.

  2. If you are running a version of SQL Server Express that is not the latest, but one that is upgradable to SQL Server 2019 Express, the Installer program will offer to upgrade it automatically.
    Choose one of the following:
    • (Recommended) Let the installer upgrade your SQL Server instance to SQL Server 2019 Express:
      1. Click Cancel to close the message box, then click Cancel to cancel the installation.
      2. If you haven't backed up your databases recently, do it now.
      3. Rerun the installer.
    • Click Yes to upgrade your SQL Server instance to SQL Server 2019 Express and continue with the installation.
    • Click No to continue with the installation without upgrading your SQL Server instance.
  3. If you are running SQL Server 2014 Express SP1 or earlier, the Installer program cannot upgrade it to SQL Server 2019 Express.
    Choose one of the following:
    • (Recommended) Upgrade your SQL Server instance to SQL Server 2019 Express:
      1. Click Cancel to close the message box, then click Cancel to cancel the installation.
      2. If you haven't backed up your databases recently, do it now.
      3. Download and run the SQL Server 2014 SP2 Installer.
      4. Restart your server.
      5. Rerun the Security Center Installer.
    • Click OK to continue with the installation without upgrading your SQL Server instance.
  4. If you are upgrading a Directory server (Failover Directory configuration), make sure that on the Directory Database Backup page, you clear the option Automatically back up the Directory database before restarting the system to avoid backing up the Directory database twice.
  5. Repeat the steps for all expansion servers in your system.

After you finish

To verify that all servers in your system are active, log on to the main server with Config Tool. In the Network view task, all the servers in your system should be shown in black, which means they are active. If some of the roles are still not active, you might need to upgrade the Directory database.