Reactivating Security Center license for Directory failover systems - Security Center 5.12.2.0

When you add, remove, or change the servers in the Directory failover list, you must generate a new validation key and reactivate your Security Center license from Config Tool.

Start the license reactivation process

1. From the Config Tool homepage, open the System task and click the Roles view.
2. Select the Directory Manager () role, and click the Directory servers tab.
   

   NOTE: If you add a Directory server in Config Tool and click Apply, the system prompts you to modify your Security Center license.

   

   In the dialog box, choose one of the following options:

   • Click Modify license to open the License management window; or
   • Click Continue to return to the Directory servers tab without modifying the license.
3. On the Directory servers tab, click Modify license for all servers.
   The License management window opens. You have two options to reactivate your Security Center license:

   • Web activation (Recommended): Use when your workstation has internet access.
   • Manual activation: Use if your workstation doesn't have internet access.

   

(Recommended) Reactivate your Security Center through the internet

1. In the License management window, click Web activation.
2. In the dialog box that opens, enter your System ID and Password.
   Your system ID and password are specified in the Security Center License Information document. Our Customer Service team sends you this document when you purchase the product.
3. Click Activate > Apply > Apply.
   This step completes the license reactivation process.

Reactivate your Security Center manually with a license file

1. In the License management window, click Save to file to save the composite validation key to a .vk file.
   Copy the .vk file to a USB key or a location that you can access from a computer that has internet access.
2. From a computer with internet access, open GTAP at: https://portal.genetec.com/support.
   
3. On the Login page, do one of the following:
   • Enter your system ID and password, and click Login.
   • Enter your GTAP user account (your email address) and password, and click Login.
4. On the GTAP homepage, open the Genetec Portal menu and click Technical Assistance > System Management.
5. On the System Management page, enter your system ID and click Search.
   The System Information page opens.

   
6. In the License information section, under License Key click Download.
   
7. In the dialog box that opens, select I want to install a Failover Directory, and click Choose File.
   
8. Browse to where you have your validation key (.vk file), and click Submit.
9. In the License activation successful dialog box, click Download License and save the license key to a file.
   
   The default file name is your system ID, followed by _Directory_License.lic. Copy the .lic file to a USB key or a location that you can access from your Config Tool workstation.
10. Return to the Config Tool workstation.
11. In the License management window, click Manual activation.
12. In the Manual activation dialog box, browse for the license key file, and click Open.
    
13. Click Activate.
    A dialog box opens, showing your license information.

    
14. Click Apply to close the dialog box, and click Apply at the bottom of the Config Tool window to save your changes.