Whenever you move your main server to a new computer, you must use Server Admin to reconnect all the expansion servers on your system to the new computer.
Before you begin
- You entered the wrong connection parameters to the main server during the expansion server installation.
- You moved the main server to a different computer.
- You changed the password on the main server while the expansion server was down.
- You enabled Directory authentication on your expansion server, but your Directory certificate is not signed by a trusted certificate authority.
Procedure
-
Open the Server
Admin web page by
doing one of the following:
- In the address bar of your web browser, type
http://computer:port/Genetec, where
computer is the DNS name or the IP address of your
server, and port is the web server port specified during
the Security
Center Server
installation.
You can omit the web server port if you are using the default value (80).
- If connecting to Server
Admin from the local host,
double-click Genetec™Server
Admin (
) in the
Genetec Security
Center folder in the Windows Start menu.
- In the address bar of your web browser, type
http://computer:port/Genetec, where
computer is the DNS name or the IP address of your
server, and port is the web server port specified during
the Security
Center Server
installation.
-
Enter the server password that you set during the server installation, and
click Log on.
The Server Admin Overview page appears. -
If you are not connected to the main server, click Main server
connection at the top of the Server
Admin window.
-
After logging back on to Server
Admin, if you get the message
that the identity of the Directory cannot be verified, click Main
server connection.
-
In the dialog box that appears, verify that the certificate of your main server
is as expected, and click Accept certificate.
IMPORTANT: After being accepted, the certificate is stored in a local whitelist, and you should not be prompted to accept it again. If you are, then you should immediately notify your IT department.Best Practice: To avoid the burden of having to accept the certificate of your main server every time someone tries to connect to it from a new machine, only use certificates signed by a certification authority that is trusted by your company's IT.
Results
The expansion server is now connected to the main server. The two servers will remain connected, even when you change the certificate, on either one or both of the servers, as long as the two servers are connected while the change is being made.