What you should know
IMPORTANT: No server name
can be longer than 15 characters. Security
Center truncates all server names
longer than the maximum limit to 15 characters, causing errors when the system
tries to access those servers.
WARNING: Do not use the image of a configured machine
to install Security
Center on similar machines.
Security
Center installer creates unique IDs
when it runs for the first time on a machine. These IDs are stored in configuration
files and the Directory database. If these IDs are duplicated, then it will cause
conflicts with the entities in the system sharing the identifiers. This may make the
system unusable.
-
Read the Security
CenterRelease Notes
for any known issues, limitations, and other information about the
release.
-
Create a list of the computers that will be part of your new system, and decide
what software components need to be installed on each.
- Security
Center Server (main or
expansion server?)
- Security
Center Client (Config
Tool, Security
Desk, or both?)
- SQL Server (Express, Standard, or Enterprise edition?)
-
Review the system
requirements to ensure that the minimum hardware requirements
(servers and workstations) and software requirements (Windows, web browser, and
so on) are met.
-
Read the Best
practices for configuring Windows to work with Security
Center.
You will have to follow these recommendations after you have installed
Security
Center to ensure the
optimal performance of your system.
-
(Upgrade only) Back up your Directory
and role-specific databases.
-
If you are running Windows 7 SP1 or Windows Server 2008 R2 SP1, you must
install Microsoft hotfix KB2588507.
-
If you are running a version of Windows prior to Windows 10, you must install
Microsoft hotfix KB2919355, followed by Microsoft hotfix KB2999226.
-
Verify the network connections between your servers, workstations, and units.
-
Verify the unicast and multicast network connections and settings.
Security
Center does not modify your
network infrastructure or how it works. Multicast will work with Security
Center out of the box automatically,
as long as the network supports it with the necessary load. If multicast is the
only protocol configured, Security
Center will not switch to a different protocol if multicast is blocked, and video
will not get recorded.
-
Read the Security
Center
5.7
SR2 installation prerequisites.
Security
Center Installer
automatically verifies and installs the software prerequisites on your system
but it is good practice to know what they are beforehand.
-
Have your system ID and password in hand to activate your license on the main server.
Your System ID and password are found in the Security
Center License
Information document. Genetec™ Inside Sales or Genetec™ Customer Service sends you this
document when you purchase the product.
-
Make sure you have administrative privileges. If not, then the installation setup.exe must be run as administrator.
You may need to be a Microsoft Windows Domain administrator to access
databases and storage on the machines. Check with your IT administrator.
-
(For Directory failover or VSS operation) Install SQL Server on a
separate drive.
-
Grant the service users all necessary SQL server permissions.
-
(Windows 7 only) Activate .NET Framework 3.5.1.
For Windows 8 and Window 2012, the .NET Framework feature is automatically enabled by the InstallShield Wizard if you have an active Internet connection.
-
(Windows Server 2012 and Windows Server 2016) Activate the Media Foundation
feature.
-
Download the Security
Center installation package.
-
Unblock any blocked files.
After downloading the Security
Center
installation package, the ZIP files may need to be unblocked before their
contents are extracted.