Turning basic access authentication on again - Security Center 5.7 SR2

Security Center Installation and Upgrade Guide 5.7 SR2

Applies to
Security Center 5.7 SR2
Last updated
2018-04-20
Content type
Guides
Guides > Installation guides
Language
English (United States)
Product line
Security Center unified platform > Security Center
Version
5.7

After installing Security Center using default security settings, the cameras that do not support digest access authentication might not work. To fix this issue, you can turn basic access authentication on again, either by video unit or by manufacturer.

What you should know

Digest access authentication is the authentication scheme that the majority of recent video unit models support. This authentication scheme is more secure than basic access authentication because the passwords are hashed before sending them over the network. For this reason, basic access authentication is disabled by default at installation. After installation, if you realize that some of your cameras do not support digest access authentication, you can revert them to basic access authentication from Config Tool.

As an added security, Security Center remembers whether a specific video unit supports the digest authentication scheme. Once the system has successfully authenticated to a video unit using the digest scheme, you cannot revert to the less secure basic scheme. You can see the authentication scheme used for each camera in the Hardware inventory report.

Procedure

To revert to the basic authentication scheme on a specific video unit:

  1. From Config Tool, open the Hardware inventory task.
  2. Run the report on the video units that are inactive (in red) in your system.
    You might need to scroll horizontally to the right to see the Authentication scheme column.
  3. In the report pane, select the video units that are inactive and click Reset authentication scheme.
    The Authentication scheme changes to Anonymous. After the Archiver successfully connects to the video unit, the exact authentication scheme is displayed.

To revert to the basic authentication scheme for a specific manfucturer:

  1. From Config Tool, open the Video task.
  2. Select the Archiver role that controls your cameras and click Extensions.
  3. Select the manufacturer you want and set Refuse basic authentication to OFF.
  4. Click Apply.