Video stability and performance issues - Security Center 5.7 SR2

Security Center Installation and Upgrade Guide 5.7 SR2

series

Security Center 5.7 SR2

revised_modified

2018-04-20

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Guides

Guides > Installation guides

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Security Center unified platform > Security Center

vrm_version

5.7

After installing Security Center, you might have to install some Microsoft hotfixes for Security Center to run smoothly.

The following scenarios require that you install a Microsoft hotfix:

You log on to Config Tool or Security Desk after installing Security Center you receive the message: "A necessary dependency for this application has not been found on the system. Video stability and performance are not guaranteed without the hotfix KB2494124/KB2468871".
You install Security Center on a 64-bit machine. To enhance performance you must install hotfix KB2588507.

Close Config Tool and Security Desk.
Download the required hotfixes from the Internet:
- For a 64-bit system, download the following files:
  - NDP40-KB2468871-v2-IA64.exe
  - NDP40-KB2468871-v2-x64.exe
  - NDP40-KB294124-x64.exe
  - Windows6.1-KB2588507-v2-x64.msu
- For a 32-bit system, download the following files:
  - NDP40-KB2468871-v2-x86.exe
  - NDP40-KB294124-x86.exe
Run the hotfixes you've downloaded one after another, in the same sequence you downloaded them.
Restart your computer.