Reactivating the Security Center license for systems with Directory failover - Security Center

Security Center Installation and Upgrade Guide

Applies to
Security Center
Last updated
Content type
Guides > Installation guides
Security Center

You must reactivate your Security Center license with a new validation key, every time you add or remove servers from the list of Directory servers.

Before you begin

To update your license, you need the following:
System ID and password
The System ID and password are found in the Security Center License Information document. Genetecâ„¢ Customer Service sends you this document when you purchase the product.

What you should know

IMPORTANT: Server Admin can only be used to activate a single-server license. If you have a multi-Directory server configuration, both the generation of the validation key and the application of the license key must be performed from Config Tool. All Directory servers must be running to update the license from Config Tool.


  1. From the Config Tool home page, open the System task, and click the Roles view.
  2. Select the Directory Manager () role, and click the Directory servers tab.
  3. Click Modify license for all servers.
    The License management dialog box opens.

  4. In the License management dialog box, activate your license in one of the following ways:
    Web activation
    (Recommended) Reactivate your license from the Internet.

    In the dialog box that appears, enter your System ID and Password, and click Activate.

    Manual activation
    If your Config Tool workstation has no Internet access, reactivate your Security Center license manually using a license file.
    IMPORTANT: Send the composite validation key (comprising all Directory servers); otherwise, the license reactivation fails silently and the Directory failover does not work.
    A dialog box showing your license information opens.

    From the License drop-down list, you can select an option to view what is included in your license.

  5. Click Apply to close the dialog box, and click Apply at the bottom of the Config Tool window to save your changes.