Installing Security Center Client Software - Security Center

Security Center Installation and Upgrade Guide

Applies to
Security Center
Last updated
Content type
Guides > Installation guides
Security Center

When Security Center is up and running, you require client software to configure and use the system. A client installation includes Config Tool and Security Desk by default.

Before you begin


  1. Right-click either setup.exe (standalone version) or SecurityCenterWebSetup.exe (web version), and click Run as administrator.
    The InstallShield Wizard opens.
    NOTE: Only the standalone installer is illustrated in this procedure.
  2. On the Choose Setup Language page, select the language of the InstallShield Wizard, and click Next.
  3. On the welcome page, click Next.

    Links to relevant Security Center information are provided.

  4. On the License Agreement page, read the terms in the Software License Agreement, select I accept the terms in the license agreement, and then click Next.
    If you are upgrading from a previous version, a Backward Compatibility notice opens. Ensure that you understand the backward compatibility requirements before proceeding.
  5. On the Custom Setup page, select the Security Center features to install, specify the destination folder, and then click Next.

    You must select Config Tool, Security Desk, or both from the list. All other features are optional.

    For the destination folder, you can only change the root folder where the Genetec Security Center 5.9 folder is created. On a 64-bit machine, the default root folder is C:\Program Files (x86).

  6. On the Genetec™ Security Center Language Selection page, select the user interface language for Security Center applications, and click Next.
    NOTE: Online help for Security Center applications is not available in all languages. For language availability, see Documentation updates in Security Center
    Tip: After installing Security Center, you can change the user interface language with the Language Tool found in the Genetec™ Security Center program group in the Start menu.
  7. On the Firewall Rules page, grant the installer permission to automatically configure the Windows Firewall for Security Center, and click Next.
    NOTE: This option only affects the Windows Firewall. After installation, you must also configure the required ports on other firewalls that control Security Center communication.
    • If WinPcap 4.1.3 is not installed, the WinPcap Installation page opens.
    • If WinPcap 4.1.3 is already installed, the Security Settings page opens.
  8. On the WinPcap Installation page, select Install WinPcap, if required, and click Next.

    WinPcap captures diagnostic data for units and other services in Security Center. If you require assistance, this data can help Genetec™ technical support troubleshoot your issue.

    WinPcap can be installed later.

  9. On the Security Settings page, configure features to make your system more secure.
    • Select Recommended to set the default security settings, and click Install to start the installation.

      The recommended security settings are:

    • Select Custom (Advanced) to configure the security settings, and click Next.
  10. If you selected Custom (Advanced), configure the security settings.
    1. Configure the following settings:
      Always validate the Directory certificate
      Select this option to force all client and server applications on the current machine to validate the identity certificate of the Directory before connecting to it.
      Best Practice: If you enable Directory authentication, it is best to use a certificate issued by a trusted certificate authority (CA). Otherwise, the first time this computer connects to the Directory, the user is prompted to confirm the identity of the Directory server.

      For more information, see What is Directory authentication?.

      Turn off basic authentication
      Basic access authentication for cameras is turned off by default to prevent camera credentials from being compromised when the Archiver connects to a video unit.
      IMPORTANT: When this option is selected, cameras that only support basic access authentication will not work.
      Tip: Most recent video unit models support digest access authentication. If you are not sure whether your cameras support digest or not, leave the default setting as is. After installation, if some cameras do not work, you can always turn basic access authentication on again.
      Automatically check for security and enhancement updates for Genetec™ products
      Select this option to allow GUS to automatically check for updates of all installed Genetec™ products.
      Enable Genetec™ Update Service (GUS) integration in Security Center
      Enable this option to make GUS available in Config Tool.
    2. Select I acknowledge that I have read and understood the implications of selecting these security settings, and click Install to start the installation.
  11. If you chose to install WinPcap 4.1.3, follow the WinPcap 4.1.3 Setup Wizard that opens.
    1. On the Installation options page, select Automatically start the WinPcap driver at boot time.
    2. Click Install.
  12. On Installation Completed page, select the required post-installation options, and click Finish.