The following software issues were resolved in Security Center 5.10.0.0.
| Solution/Unit | Issue | Description |
|---|---|---|
| Access Control | 2693028 | Modifying a visitor created in Security Center 5.7 or earlier fails if there is no Visit date set. |
| Access Control | 2684322 | Synergis™ SaaS units appear offline in Config Tool even if they are actually online. |
| Access Control | 2662819 | A Global Cardholder Synchronizer role license is required on the Guest server to enable the Global Cardholder Synchronizer feature. |
| Access Control | 2658087 | Users with the Change Status (Credential) denied on a partition can still activate and deactivate credentials from the context menu. |
| Access Control | 2657152 | After a Directory restart, the Cardholder configuration and Credential configuration full report does not show Last access times. |
| Access Control | 2634717 | Some changes to cardholder properties are not synchronized with the Synergis™ Cloud Link if the changes are applied while the unit is offline. |
| Access Control | 2595777 | The Set reader mode action is unavailable in Config Tool and Security Desk if the Threat level feature is not enabled. |
| Access Control | 2571558 | You are unable to create a cardholder from the Cardholder
management task from Security Desk or Config Tool if you have access to
mandatory custom fields, or any non-mandatory custom fields that are modified during
cardholder creation. Workaround: Save the cardholder before modifying the
custom fields. This only works for custom fields that are not
mandatory.
|
| Access Control | 2499670 | When using the unit replacement tool on an access control unit, the tool replaces the unit's password with an old one if the password doesn't match with Synergis™ Cloud Link. |
| Access Control | 2417664 | Canceling a scheduled firmware upgrade for an Access Control unit sends the firmware package update to the unit right away. |
| Access Control | 1010579 | Advanced settings for returning visitors are not saved in the Visitor management task. |
| All | 2545844 | SAML2 configuration page field labels are misleading. |
| All | 2494758 | The Logon supervisor of feature is unavailable for single sign-on users. |
| All | 2353628 | Web: When you create a Web Server role or add an agent, a Media Gateway role or agent is not created automatically on the same server if it doesn't already exists. |
| All | 2243891 | Dashboards: In the Availability widget, if you move the Entity column, not all components in the column move. |
| All | 2148908 | When an event-to-action fails to be executed due to a misconfiguration, all associated actions are canceled and the source event is discarded. |
| ALPR | 2660803 | When federating an ALPR unit through a double Federation™, the camera might not be available in the
final system. Workaround: Restart the Federation™ role.
|
| ALPR | 2594038 | The Import KML feature does not support imports from ArcGIS. |
| Axis | 2654916 | Changing the sensitivity of microphones does not work for Axis units that support automatic gain for audio. |
| Axis | 2628828 | When an Axis unit is added using HTTPS with an IPv6 address, the video stream uses HTTP port 80 instead. |
| Axis | 2543878 | Axis camera's maximum video bitrate is not set correctly for units running firmware 9.* and later. |
| Axis | 2371892 | After restarting an Axis unit with a MPEG4 stream, default configurations are sent to the unit for that stream. |
| Axis | 2370773 | Axis units without video inputs do not receive Audio alarm events. |
| ONVIF | 2434103 | ONVIF units that use username token authentication must be synchronized with the Archiver's time to change password from the Unit Assistant role. |
| Panasonic | 2633586 | UnitControl service connection lost error is shown on the Archiver server when the data received from the network is inaccurately large. |
| UAR | 2563214 | When creating a UAR database in Config Tool using the Create database button, there is an error message stating the database already exists. However, the database is automatically created after 60 seconds anyway. |
| Video | 2410685 2412445 |
Cameras stop recording to the Auxiliary Archiver when unavailable transmission channels or blocked internal processes are handled incorrectly. |
| Video | 2616808 | After changing the Archiver storage network drive, the Archiver role shows a continuous Agent Failed to start on server warning message. |
| Video | 2605243 | G64 files are not deleted after the retention period if there are network connectivity issues with the Archiver. |
| Video | 2579236 | Users cannot unblock video in playback mode. |
| Video | 2577580 | When a large system has edge transfer cameras, the Archiver sends many small pre-fetch queries after the initial startup, slowing down the Directory. |
| Video | 2576452 | Statistics window of Auxiliary Archiver role shows incorrect number of active cameras. |
| Video | 2565981 | Archiver video offload fails when the database goes offline showing a Connection lost error. |
| Video | 2565948 | Exporting HEVC video with time jumps fails when converting to MP4 format. |
| Video | 2564480 | Archive transfer of protected files fails if the retention period is expired. |
| Video | 2564435 | When a large number of cameras send too many motion events in a short period, it slows down the Directory. |
| Video | 2550322 | Retention settings for events are not applied if there is no video attached to the event. |
| Video | 2546485 | Archiver transfer schedules can only be configured using days. |
| Video | 2525249 | Archiver transfer groups with multiple PTZ cameras cause high CPU usage if the cameras receive frequent updates. |
| Video | 2491431 | The Archiver role fails with an System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException error caused by a Failover Archiver memory leak. |
| Video | 2485707 | When the Media Router role looses connection, it gets stuck in failover after reconnecting and shows no warning on the role. |
| Video | 2485693 | Archiver backup retention settings are not applied correctly if the drive is unavailable when retention cleanup occurs. |
| Video | 2481457 | After an Archiver failover event, cameras might not show under the Video unit entity. |
| Video | 2478664 | In Security Desk, using the Go to specific time command shows empty results when the Archiver is offline. |
| Video | 2468828 | The Archiver agent fails with an Out of memory error caused by an incorrect handling of cameras with high resolution streams. |
| Video | 2468467 | The memory of the UnitPlaybackCache Archiver folder continuously increases causing PTZ controls, live video, and playback video to stop working. |
| Video | 2435863 | When a unit's connection to the Archiver is lost, alarms are greyed out and cannot be acknowledged. |
| Video | 2434492 | Adding a WPFControl with a MediaPlayer object to a WinForm in Visual Studio Designer fails with a Could not load file or assembly to GenetecServerHost error. |
| Video | 2433770 | When federating to a system running Security Center 5.5 or earlier, the redirector process shows a continuous memory leak. |
| Video | 2428386 | When displaying a live stream using TCP, new overlays created for this stream
sometimes do not show. Workaround: Remove and redisplay the stream. |
| Video | 2428146 | Archivers managing multiple cameras with multiple overlays might see the Archiver agent process show an Out of memory error. |
| Video | 2427172 | Some cameras lose live video when the Encryption field is set to In transit from Archiver. |
| Video | 2426541 | When using an Axis keyboard, users can view playback even if the View playback privilege is denied for them. |
| Video | 2415398 | The Pelco dewarper does not work when privacy protection is enabled. |
| Video | 2415396 | The Pelco dewarper does not work when video watermarking is enabled. |
| Video | 2398488 | PTZ cameras show video stuttering when using the default value for the Jitter buffer delay setting. |
| Video | 2372062 | After upgrading from Security Center 5.8 GA or earlier to Security Center 5.9, ALPR systems might not be able to connect to the Archiver. |
| Video | 2370867 | Live view from Ioimage cameras displays as colored pixels in Monitoring task tiles. |
| Vivotek | 2634730 | You cannot add a Vivotek unit using IPv6. |
| Web Client | 2617675 | Running a Reads report query for a specific plate might time out on large systems. |
| Web Client | 2602717 | When mobile devices are offline, users are unable to view playback video. |
| Web Client | 2585957 | Using uppercase letters in the Media Gateway role web address causes video display to fail in the Web Client. |
| Web Client | 2554207 | Log out operations fail when the default HTTPS port for the Web Server role is
changed and OpenID authentication protocol is used. NOTE: Use HTTPS port
443.
|
| Web Client | 2513947 | When displaying rotated cameras, the view from the Web Client flickers. |