The following software issues were resolved in Security Center 5.10.2.0.
| Solution/Unit | Issue | Description |
|---|---|---|
| Access | 2929218 | Under poor network conditions, the Global Cardholder Synchronizer role continuously disconnects and reconnects causing the Directory database application table to grow substantially. |
| Access | 2921725 | Under poor network conditions, the Global Cardholder Synchronizer (GCS) role returns an incomplete partition list in the Global partitions field of the Properties tab. |
| Access | 2921386 | Under poor network conditions, the Global Cardholder Synchronizer (GCS) role stops processing messages and fails even though the role is online. |
| Access | 2899628 | When Cardholder groups with multiple Double Badge (aka Double Swipe) enabled doors are managed by the same Synergis™ Softwire unit, the groups do not synchronize properly. |
| Access | 2895057 | When an Access Manager database is deleted and recreated in the Config Tool, associated Access Request (Granted or Denied) events are not received by Security Center. |
| Access | 2885469 | When the Access Manager adds distant future events to its database, the events table becomes overwhelmed leading to a system slowdown. |
| Access | 2872566 | The Access Manager role fails when there is high rate of activity generated on entities across multiple Access Manager or Federation™ roles. |
| Access | 2855451 | When an SQL error occurs while connecting to the Access Manager role database, the role stops adding events to the database and does not restart. |
| Access | 2804456 | People count is inaccurate when a cardholder exits an area without badging out, and enters another area controlled by a different Access Manager role |
| All | 2965390 | When logging in to Security Desk on a server or workstation a security warning opens for every Sipelia™ intercom. |
| All | 2942457 | The Media Gateway connection is not terminated after closing a streaming session from Mobile app. |
| All | 2922045 | When using SSO login, clicking the button redirects to different authentication address than typing the username and pressing Tab. |
| All | 2912063 | Bing maps stop working when port 80 is blocked. |
| All | 2911930 | If an alarm has an Intrusion detection area attached,
the Alarm monitoring window shows Unknown
instead of the correct intrusion detection status when that alarm is
triggered. |
| All | 2911374 | When a synchronized user group has no parent user group, Access rights show the Inherited from value as the currently selected user group. |
| All | 2911304 | When connecting to a Directory configured as a Directory Gateway by the Authentication Service role, the SSO logon window does not open when selecting the password field. |
| All | 2884876 | When using the Forcibly acknowledge all alarms command in the Alarm monitoring task, the alarm list clears but the notification tray still shows active alarms. |
| All | 2884546 | Security Desk suddenly closes when importing a photo using the Capture Twain option in the Cardholder management task. |
| All | 2884476 | If the Federation™ role is offline for several weeks, it displays an Insufficient memory to continue the execution of the program error when synchronizing archived alarms. |
| All | 2884383 | In the Incidents task report pane, the Reader icon appears larger than expected |
| All | 2873935 | An unhandled exception occurs when exporting from the System status task on Analog monitors. |
| All | 2872545 | After a network outage, the Federation™ role remains offline and reports a Connecting to external system message. |
| All | 2869450 | ESRI map authentication fails after a software update. |
| All | 2862363 | After deleting a group from the Active Directory, synchronization fails and the users from the deleted group show as orphans in the User management task. |
| All | 2862069 | The Timeline window freezes in extended monitors. |
| All | 2861670 | The User management task Email address field only allows up to 100 characters. |
| All | 2855688 | Conditional event-to-actions do not work for People counting events. |
| All | 2834808 | In the System status task, the Applications pane shows an inaccurate application connection count using up more licenses than necessary. |
| All | 2834808 | Application count in System status task and License section are inaccurate. |
| All | 2834711 | When synchronizing cardholder expiration dates through Active Directory, the value remains unchanged if cleared from the Active Directory system. |
| All | 2834178 | Active Directory attribute links for Cardholder and Credential expiration are not applied properly when configuring more than one at a time. |
| All | 2833353 | When a federated door is deleted and the reader is reassigned to another access point, synchronization across federations fails with a The selected reader is already in use message. |
| All | 2832499 | Logging on to Config Tool using an SSO username with no domain results in a repeating cycle of Connection established and Failed messages. |
| All | 2824687 | Logging on through Active Directory fails if the Windows credentials of the
server hosting the role or for connecting to the domain controller has not been
granted the "Read tokenGroups" permission. Workaround: Disable the
Use windows credentials of the server hosting the role
setting and use the credentials of a user with the "Read tokenGroups"
permission.
|
| All | 2824356 | After a system reboot, servers hosting camera and video units are unable to push Disconnected and Connected events to the Health Monitoring role. |
| All | 2807993 | Media Router role fails to start on the primary server when all assigned servers have been rejected. |
| All | 2794567 | After an upgrade to Security Center 5.10.0.0, all cardholder custom field groups are collapsed by default. |
| All | 2777099 | When the Federation™ role's Enable playback requests option is turned on, it is enabled for all federated cameras despite conflicting remote privileges. |
| All | 2759963 | When the Web address entry in the Web Server role has characters included in the domain URL, using Azure authentication to log in or out of the Web Client fails with a Page not found error. |
| All | 2739772 | Adding a user group to the Authentication Service role fails if the group is a child of the Administrators group. |
| All | 2739772 | When exporting an Area activities or Door activities report from the Report Manager role, every row sends a query to the Directory to retrieve the cardholder image overloading the system and causing the role to disconnect. |
| All | 2734938 | In the Access rules view of the Access control task, inheritance and access rights are mismatched when a parent partition is selected but none of the child partitions are. |
| All | 2684223 | Federation™ does not connect if the Reverse Tunnel Server role is assigned to an expansion server running Security Center 5.9 or earlier. |
| All | 2682827 | Active Directory pictures can only be uploaded to the default
thumbnailPhoto attribute, using any other attrsibute stops the
synchronization between the Active Directory and Security Center. |
| All | 2678241 | The Active Directory role does not show a warning message when the host server is not part of the Active Directory domain, even though it is mandatory to connect and synchronize. |
| All | 2657276 | The Active Directory diagnostic window shows an empty Warning message after any Credential or Cardholder synchronization warning message. |
| All | 2646187 | When backing up a remote database in the Server Admin Database Properties window, the Keep backup files field is unsupported but the field is accessible and there is no warning message. |
| All | 2645469 | When a user's privilege configuration is copied, the receiving user is moved to the host user group. |
| ALPR | 2862025 | When invalid credentials are entered for Password Grant authorization, the resulting warning message says An error occurred while exporting messages to endpoint. |
| ALPR | 2855417 | Data exporter files do not include the Confidence score
in the export properties. Workaround: To access the Confidence
score, you must fetch it from the Read
attributes.
|
| ALPR | 2827991 | Read and hits attributes are in XML format when JSON format is selected. |
| ALPR | 2827989 | When using the Data Exporter, context images have no watermarks. |
| Integration | 2912212 | When adding a generic RTSP stream, there is a Bad login error when using the right credentials. |
| Integration | 2863020 | Scheduled tasks configured with a validity period higher than the certificate profile configuration fail to renew. |
| Integration | 2861459 | When configuring a Validity period for a scheduled task, users are unable to set a period of 3 months even if the Unit Assistant Role's Maximum validity period is configured for 3 months. |
| Integration | 2834447 | When updating a certificate with custom empty parameters in the Hardware inventory task or a scheduled task, the Unit Assistant Role (UAR) automatically uses the role's default configured values. |
| Video | 2855753 2825528 |
When Synchronize video is turned on, tiles show a No recorded video at this time error message. |
| Video | 2921701 | After upgrading to Security Center 5.10.1.0, playing live video in Security Desk returns an Unauthorized error if Use secure communication is disabled for the Media Router role. |
| Video | 2895141 | Redirector process shows a memory leak leading to high CPU and memory usage. |
| Video | 2884403 | If the Limit archive viewing option is enabled in Security Desk, the Go to specific time function does not show the full range of available archives. |
| Video | 2884169 | After a Windows update, the Archiver displays a Primary and Standby servers are not running the same version of the software warning in Config Tool, despite the servers functioning as expected. |
| Video | 2874460 | After an Archiver agent restart, cameras appear offline in Config Tool although the recording works correctly. |
| Video | 2862426 | PTZ widget shows a Locked by Service error for commands when executing an event-to-action operation or Config Tool macro. |
| Video | 2834307 | Cameras with Privacy protection enabled show Stream lost message when playing live video in the Monitoring task due to extremely high CPU usage. |
| Video | 2833618 | After upgrading to Security Center 5.10.0.0, the Go to specific time command takes a long time to retrieve results. |
| Video | 2833138 | Adding or removing PTZ cameras through a Security Center Mobile or Web Client session leads to high CPU and memory leakage from the Media Gateway role. |
| Video | 2825628 | When cameras are set with On motion recording, video tiles in Security Desk show that recording is on but do not record. |
| Video | 2810127 | Archive transfer gets stuck at Waiting for results... message when there are a lot of edge transfer operations occurring. |
| Video | 2809658 | CPU spikes to 100% when the Automatic stream selection Security Desk feature interacts with cross-GPU communication and installed graphic cards on workstations. |
| Web Client | 2902056 | Creating a credential with a card number containing 11 or more digits fails when done through the Web Client. |
| Web Client | 2902055 | After upgrading from Security Center 5.9 to 5.10.0.0, users are unable to assign, add, or edit custom format credentials from the Web Client. |