Security Center 5.11.1.0 includes the following known issues.
Generic issues are categorized by solution. Unit-specific issues are categorized by manufacturer and model.
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| All | 3080694 | 5.11.0.0 | When an expansion server is using the database of the main server, a database
backup on the main server does not copy over the expansion server configuration
files. Workaround: Create a folder called
SecurityCenterBackup on the C: drive of the expansion
server. A backup of the database will copy the configuration files into that
folder.
|
| ALPR | 2432139 | 5.11.0.0 | When saving the credentials of an Azure database for the ALPR Manager role in
Config
Tool, it might take a long
time for the role to connect to the database. Workaround: Wait 10 minutes
for the ALPR Manager role to connect.
|
| ALPR | 1397327 | 5.11.0.0 | Accessing a hotlist that is stored on a remote server shows a Failed validating user error message. |
| Unification | 3130664 | 5.11.0.0 | The Copy configuration tool in Config
Tool prevents copying configurations
from a parent to a child entity. Workaround: Manually make the changes to
the child entities.
|
| Unification | 3087250 | 5.11.0.0 | Exporting reports with images using the new Excel exporter takes longer and produces a larger file size than before. |
| Unification | 3072071 | 5.11.0.0 | The System status task or the Connections widget in the Dashboards task do not register the connections of a device related to the Web or Mobile applications, if the initial connection was made while the tasks were open. |
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| All | 2646937 | 5.10.0.0 | Users are unable to link a custom field of type Date to an Active Directory attribute. |
| ALPR | 2617728 | 5.10.0.0 | The Reset parking zone inventory action fails when it is triggered by an event-to-action configuration. |
| ALPR | 2483593 | 5.10.0.0 | After connecting to a new Archiver, the devices in the LPR Manager role do not
reconnect. Workaround: Restart the LPR Manager role.
|
| Unification | 3061860 | 5.10.0.0 | Encrypted custom fields added in Security Center version 5.10.3 do not work in Web Client. |
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| ALPR | 2494859 | 5.9.2.0 | The Parking occupancy task in Security Desk does not run the
AutoVu™
Free-Flow Dashboard plugin. The web page
opens with a HTTP Error 404. The requested resource is not found.
error. Workaround: Upgrade your AutoVu™
Free-Flow plugin to version
9.0.1.
|
| ALPR | 2494349 | 5.9.2.0 | The Pay-by-Plate server is unreachable warning still shows when
the AutoVu™
Free-Flow port on the ALPR Manager and
the Genetec Patroller™ communication port on the
Pay-By-Plate plugin match. Workaround: Restart the Pay-by-Plate
plugin.
|
| ALPR | 2314836 | 5.9.0.0 | After upgrading to Security Center
5.9.0.0, the Performance counter does not start automatically. Workaround:
|
| Axis | 2299488 | 5.9.0.0 | Upgrading the firmware of an Axis camera using the IPv6 address is not
supported. Workaround: Use the IPv4 address to update the
firmware.
|
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| ALPR | 1938549 | 5.8 GA | When you create a transfer group, you cannot add video units that are under Sharp
units as sources. Workaround: To transfer from all video units under the
Sharp unit, in the Transfer group properties dialog box, select
the area that the Sharp units with video configured are associated with. This area
must also have IP cameras under it.
|
| ALPR | 1860225 | 5.8 GA | The Reads/hits per day report might be off by 1 day when reporting on a federated site in a different time zone. |
| ALPR | 1829435 | 5.8 GA | When sorted by descending timestamp, the Reads report and the Hits report return the first results from the database that match the search criteria, instead of the most recent ones. |
| ALPR | 1760241 | 5.8 GA | In the Reads report, filtering results on an empty user group returns all results instead of none.patrolle |
| ALPR | 1244123 | 5.8 GA | Patroller Plate Link: Hits report displays the patroller that made the first read instead of the patroller that enforced the hit. |
| Web Client | 1825562 | 5.8 GA | When a user password is changed in Security Desk, Config Tool, or Web Client, the user is not disconnected from Web Client. |