Security Center 5.11.3.0 includes the following known issues.
Generic issues are categorized by solution. Unit-specific issues are categorized by manufacturer and model.
Known issues found in Security Center 5.11
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| All | 3240747 | 5.11.3.0 | After updating the Genetec Web App, the Web Server role displays a yellow ServerName: Installing warning message. |
| Access | 3389514 | 5.11.3.0 | In the MIFARE DESFire configuration task, some of the expanders with a checkbox in the title bar have an inconsistent behavior from the rest. You cannot collapse the expander without also clearing the checkbox. |
| ALPR | 1397327 | 5.11.0.0 | Accessing a hotlist that is stored on a remote server shows a Failed validating user error message. |
Known issues found in Security Center 5.10
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| All | 2646937 | 5.10.0.0 | Users are unable to link a custom field of type Date to an Active Directory attribute. |
| ALPR | 2617728 | 5.10.0.0 | The Reset parking zone inventory action fails when it is triggered by an event-to-action configuration. |
| ALPR | 2483593 | 5.10.0.0 | After connecting to a new Archiver, the devices in the LPR Manager role do not
reconnect. Workaround: Restart the LPR Manager role.
|
| Unification | 3061860 | 5.10.0.0 | Encrypted custom fields added in Security Center version 5.10.3 do not work in Web Client. |
Known issues found in Security Center 5.9
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| ALPR | 2494859 | 5.9.2.0 | The Parking occupancy task in Security Desk does not run
the AutoVu™ Free-Flow Dashboard plugin. The web page opens with a HTTP Error
404. The requested resource is not found. error. Workaround: Upgrade your Free-Flow plugin to version 9.0.1.
|
| ALPR | 2494349 | 5.9.2.0 | The Pay-by-Plate server is unreachable warning still shows when
the Free-Flow port on the ALPR Manager and the Genetec Patroller™ communication port
on the Pay-By-Plate plugin match. Workaround: Restart the Pay-by-Plate
plugin.
|
| ALPR | 2314836 | 5.9.0.0 | After upgrading to Security Center 5.9.0.0, the Performance counter does not
start automatically. Workaround:
|
| Axis | 2299488 | 5.9.0.0 | Upgrading the firmware of an Axis camera using the IPv6 address is not
supported. Workaround: Use the IPv4 address to update the
firmware.
|
Known issues found in Security Center 5.8
| Solution/Unit | Issue | First reported in | Description |
|---|---|---|---|
| ALPR | 1938549 | 5.8 GA | When you create a transfer group, you cannot add video units that are under
Sharp units as sources. Workaround: To transfer from all video units under
the Sharp unit, in the Transfer group properties dialog box,
select the area that the Sharp units with video configured are associated with.
This area must also have IP cameras under it.
|
| ALPR | 1860225 | 5.8 GA | The Reads/hits per day report might be off by 1 day when reporting on a federated site in a different time zone. |
| ALPR | 1829435 | 5.8 GA | When sorted by descending timestamp, the Reads report and the Hits report return the first results from the database that match the search criteria, instead of the most recent ones. |
| ALPR | 1760241 | 5.8 GA | In the Reads report, filtering results on an empty user group returns all results instead of none.patrolle |
| ALPR | 1244123 | 5.8 GA | Patroller Plate Link: Hits report displays the patroller that made the first read instead of the patroller that enforced the hit. |
| Web Client | 1825562 | 5.8 GA | When a user password is changed in Security Desk, Config Tool, or Web Client, the user is not disconnected from Web Client. |