The following software issues were resolved in Security Center 5.11.3.0.
| Solution/Unit | Issue | Description |
|---|---|---|
| Access | 3341441 | Upgrading the system F# version to 7.0.0 causes all Sipelia functions to fail. |
| Access | 3339984 | When Set reader mode is changed during the activation or deactivation of a threat level, the change fails to apply to the HID unit. |
| Access | 3334473 | Synergis IX intrusion detection units go offline after changing the username or password of the Synergis™ Cloud Link that they are connected to. |
| Access | 3331659 | When scrolling through a report in the Alarm monitoring task, the Source time is mismatched between entries. |
| Access | 3318937 | Synergis IX intrusion detection units go offline after the IP address of the Synergis™ Cloud Link they are connected to is changed. |
| Access | 3298828 | In Config Tool, intrusion detection areas do not follow the Normal arm and Normal disarm schedules under the Access Manager role. |
| Access | 3298827 | Removing the arming or disarming schedule from an intrusion area does not remove the schedule in Synergis™ IX. |
| Access | 3267410 | In the MIFARE DESFire configuration task, the content of an inline key is always readable and editable." |
| All | 3393679 | Users with access to the REST API of the Record caching role can upload a file to an arbitrary location on the server, overwriting the existing file. |
| All | 3377187 | Emails sent through the Email a report action display as unsuccessful if any of the recipients are invalid in the Activity trails report. |
| All | 3375489 | In Security Desk, a Zone activities report displays the wrong values when the system and source are at different time zones. |
| All | 3343962 | Macros do not work in a Windows cluster environment after changing the CertificateCache folder location. |
| All | 3318008 | Multiple Directory roles simultaneously act as the primary Directory role after a network disconnection. |
| All | 3317413 | Roles with many entities take up to an hour to come online after failover occurs. |
| All | 3317406 | If the disk check file is named the same as files previously created in the same folder, the Directory restarts repeatedly and the disk check fails. |
| All | 3303302 | In Config Tool, when adding a custom action to a scheduled task, a disabled custom action can get duplicated in the selection list. |
| All | 3270131 | An unhandled exception occurs when creating an event-to-action if Security Center has a plugin installed that uses custom actions. |
| All | 3266460 | In Config Tool, when generating a health statistic report, duplicate rows of differing data for the same entity are shown. |
| All | 3253670 | When an area that is part of a non-root partition is moved to another partition while Add Entities only is selected, the associated Federated entities become orphaned in the new partition. |
| All | 3189444 | When using a trusted certificate on any Security Center servers with no internet access, the certificate revocation check times out which cause the connection to fail. |
| All | 3098349 | When launching Security Desk or Config Tool after a failed login attempt, the SSO login button disappears temporarily. |
| All | 3013931 | When logged in with an authentication role account that has auto-lock enabled, it is possible for the login browser to close before the authentication process can be completed. |
| All | 2736785 | Warnings are not displayed in video and ALPR reports when the number of query results exceeds the maximum configured. |
| All | 2646937 | Users cannot link a custom field of type Date to an Active Directory attribute. |
| ALPR | 3316302 | When trying to generate any report with more than 100 000 results or exporting more than 100 000 results at once, the report fails. |
| ALPR | 3297426 | When upgrading SharpV units connected to the LRP role using IPV6, the upgrade fails. |
| ALPR | 3296368 | When trying to generate a Reads or Hits report using the same plate in two groups, the report fails. |
| ALPR | 3290705 | Print evidence generated from reports in the Hits and Reads tasks includes maps that are unrelated to events. |
| ALPR | 3254246 | When you upgrade to 5.11, the Read data from before the upgrade shows as NULL in the Location column. |
| ALPR | 1197372 | In the Hits reports from a Genetec Patroller™ system where users manually offload plate reads, hits are attributed to the patrol vehicle that performed the initial plate read, not the patrol vehicle that enforced the hit. |
| Video | 3392153 | Video exported from an edge camera as an MP4 or G64X file cannot be played back. |
| Video | 3376987 | Security Center logon can take a long time due to communication issues between Active Directory and Security Center. |
| Video | 3374509 | When switching H264 cameras to MJPEG for transcoding, the Stratocast Media Gateway server has excessive CPU usage. |
| Video | 3362145 | The ArchiverAgent process fails due to too many files in the Archiver database consuming large amounts of memory. |
| Video | 3361970 | Instances of a camera sequence are not synchronized when displayed in multiple tiles. |
| Video | 3361966 | Video cannot be displayed in the Monitoring task due to the failure to allocate UDP ports on the redirector. |
| Video | 3342847 | The Export video button is not displayed in the Bookmarks task. |
| Video | 3342081 | The first tile in the Monitoring task streams video using ports that are outside the configured UDP port range. This occurs after changes are made to the port range. |
| Video | 3341590 | The speed of exporting video is inconsistent. |
| Video | 3340971 | The Block (recursive) and Unblock (recursive) commands are unavailable for entities that are nested under an area. |
| Video | 3340544 | The Media Router role does not automatically return to the primary server after failover occurs, despite the primary server being available, healthy, and set as the highest priority server. |
| Video | 3339327 | Video streams become inaccessible over time if incoming connections from previous streams did not close properly. |
| Video | 3338677 | Video streams from Cloud Storage fail when an unexpected error related to cloud services occurs. |
| Video | 3336804 | The MediaGateway.exe process consumes a large amount of resources and memory, which requires the server hosting the Media Gateway role to be manually restarted. |
| Video | 3336696 | Video streams are not displayed as expected when the Live stream option is set to Automatic and the size of the monitoring tiles changes. |
| Video | 3333688 | When a system has over 2 GB/s of throughput, the Computer network traffic (out) metrics in the Archiver Statistics are shown as negative. |
| Video | 3332102 | Thumbnails are not generated when using Quick search for live or playback video if the query to the Archiver database times out. |
| Video | 3318124 | Duplicate archive transfers from federated systems fail if any sources within the transfer group do not contain data. |
| Video | 3316907 | Unable to view live streams after a restart of the ArchiverAgent due to a crash where the previous instance of the process does not end and the RTSP port remains in use. |
| Video | 3299294 | Live video streams from federated units are lost after the Media Router database disconnects and then reconnects to Security Center. |
| Video | 3281309 | In Security Desk, searching for video in the Archives task or the Go to specific time option in the camera widget does not show all video entries for the configured archive retention period. This prevents playback of older videos. |
| Video | 3280533 | Successful archive transfers show an edge transfer error in the Archive transfer page of the Video task, if the Archiver related to the camera experiences connection issues. |
| Video | 3273052 | Unable to view or export play back video older than 24 hours. |
| Video | 3270342 | Video from Bosch fisheye cameras is not dewarped properly in Genetec™ Video Player and Security Desk. |
| Video | 3269896 | Incoming UDP port range now correctly displays as Local UDP port range. |
| Video | 3266376 | Live video displayed on Video Walls become scrambled if changes are made to the video streaming configuration while streaming is in progress in the Media Gateway role. |
| Video | 3255596 | When transferring data from one Archiver to another while in failover with specific data selected, the transfer fails. |
| Video | 3239086 | The ArchiverAgent crashes when a camera is assigned multiple Security Center schedules that overlap. |
| Video | 3238234 | When trying to play videos in Security Desk, the video does not play or displays a black screen with no error message. |