The following software issues were resolved in Security Center 5.12.0.0.
| Solution/Unit | Issue | Description |
|---|---|---|
| Access | 3471504 | After moving an I/O zone from one Access Manager role to another, users can no longer manually arm the zone from the Monitoring task. |
| Access | 3469410 | On a hosted system, forgiving antipassback violations for a federated cardholder fails. |
| Access | 3468302 | After creating new entities or reloading a saved task, the Cardholder management, Credential management, and Visitor management tasks show entities that do not match the current filters. |
| Access | 3468184 | In the Cardholder management task, searching by expiration date might fail to show all expired cardholders or credentials. |
| Access | 3418286 / 3387002 | Trying to forgive antipassback violations for a federated cardholder on a local system fails. |
| Access | 3413105 | After changing the expiration date for a credential to Never, it still shows up under filtered search results as expiring. |
| Access | 3412147 | Trying to enroll MIFARE DESFire badges fails on a system without the Security Center Encoding (SCE) license, even though it is not required. |
| Access | 3389514 | In the MIFARE DESFire configuration task, some of the expanders with a checkbox in the title bar have an inconsistent behavior. You cannot collapse the expander without also clearing the checkbox. |
| Access | 3381166 | The Threat level cleared and Threat level set activities are not logged by default in the Activity trail report. |
| Access | 3339984 | When changing the Set reader mode during activation or deactivation of a threat level, the change fails to apply to the HID units. |
| All | 3472543 | When reloading a saved Access control unit event delays task that had specific entities selected in the events filter, the task opens with all entities selected. |
| All | 3470206 | When the Federation role is running in backward compatibility mode, alarms triggered while the role is offline do not sync after it comes back online. |
| All | 3468104 | When modifying the installed Security Center components on your system through the Windows Control Panel, the installation displays the following message: The package that you are trying to install requires a file that is not available. Try running the installation from the original media or specify an alternate path to this file. |
| All | 3467833 | When performing an Override unlock schedules on all doors in an area, the override is applied even when the doors are not associated to hardware, or the Access Manager role is not running. |
| All | 3466862 | Updating any text field fail with a Database transaction failed error. |
| All | 3425383 | When synchronizing a user group with Active Directory, if a user in the group is moved into an organizational unit that is not accessible by the Active Directory role, the synchronization fails and all users are unable to log on. |
| All | 3423530 | After upgrading from Security Center 5.7 to 5.10, cameras are missing the Password Strength value from the Hardware inventory report. |
| All | 3423245 | After upgrading the system, the Directory Manager role is missing. |
| All | 3420460 | Editing an entity with an empty name in Config Tool results in the following error:Database transaction has failed. |
| All | 3419582 | When users with the appropriate privileges try to access the Workstation Manager, it is unavailable. |
| All | 3418219 | When Security Center loses network connectivity and then regains it, the Active Directory connection to the Active Directory server is re-established, but the role stays offline. |
| All | 3417022 | Entities deleted from the Health Monitor while not in a healthy state might still show up in the System messages dialog box. |
| All | 3414935 | To prevent users from setting certain entities in maintenance mode, the Camera maintenance mode privilege has been renamed to Entity maintenance mode and now covers all entities other than doors. |
| All | 3414902 | Trying to start the Directory on Windows server 2019 or Windows 10 fails if TLS 1.3 is enabled. |
| All | 3414218 | The Federation role becomes stuck unexpectedly, causing the role to fail until the system is rebooted. |
| All | 3413440 | If a restricted user uses the Move unit tool to move a camera with recordings from one Archiver to another, the move fails. This occurs even if the user has the correct privilege. |
| All | 3398744 | When performing an audit trails query in the Web SDK with the MaximumResultCount set to a value less than the audit trails results, the REST response returns with a status of "Partial" instead of "200 OK". |
| All | 3393836 | A non-admin user trying to modify the security level of another user in the same user group fails, even with the correct privileges. |
| All | 3393588 | Security Desk logon fails and the window refreshes when users enter their credentials in single sign-on (SSO) and press Enter. |
| All | 3391686 | After upgrading from Security Center 5.8.1.2 to 5.11.1.0, SQLITE files related to the Health Monitor role grow continually until the server disk is full. |
| All | 3391596 | Trying to create a new event table in the Zone Manager fails if the user is not using the default database schema. |
| All | 3387313 | After a server restart, the system reports a Live server monitoring failed error that does not clear even though the server is online and healthy. |
| All | 3377184 | Synchronizing custom icons might fail in an environment where a system on the current version of Security Center is federated to a system on an older version. |
| All | 3375642 | When saving the web page value of the Tile Plugin role, the change is not audited and there is no trail. |
| All | 3375489 | In Security Desk, a Zone activities report displays the wrong values when the system and source are in different time zones. |
| All | 3343962 | Macros do not work in a Windows cluster environment after changing the CertificateCache folder location. |
| All | 3341579 | Audit trail reports display ownership changes for entities that have not changed ownership when the Global Cardholder Synchronizer role synchronizes. |
| All | 3339262 / 3339933 | When the number of query results exceeds the maximum configured amount, the following message is displayed: Number of query results exceeds the maximum configured. Not all results will be displayed. Refine your search and try again. |
| All | 3337059 | On systems that have been active for a long time, the performance logs folder uses a lot of storage space due to files never being cleaned up or deleted. |
| All | 3333843 | If an Active Directory user configured with an expiration date is removed from the AD group and added back, when synchronized with Security Center, the related cardholder for the user is deactivated. |
| All | 3330778 | When the Active Directory role is not running on the domain it is synchronizing, a warning does not always display to notify that the role cannot authenticate users. |
| All | 3330580 | Logging on to Config Tool fails when using a third-party Authentication Service . |
| All | 3237810 | When a user account synced to the Active Directory role is disabled, the role stays connected. |
| All | 3180830 | When Security Center 5.10 and 5.11 clients are installed on the same machine, the driver information listed in the Installed components under the About section is incorrect. |
| ALPR | 3417297 | When Genetec Patroller™ systems have offline patrollers with hotlists, they might experience high memory consumption. |
| ALPR | 3394749 | When upgrading a Sharp camera to the recommended software version using the Genetec Update Service, no download progression displays in the Hardware inventory report. |
| Mobile | 3269090 | Users can access system details without logging on to Genetec Mobile. |
| Video | 3471056 | Shutting down the Media Gateway causes the MediaGatewayAgent to get stuck in a loop and fail to shut down. |
| Video | 3471045 | The camera commands menu in the Monitoring task does not display when connected to a 5.10 system that is federated into a 5.11 host Federation. |
| Video | 3467352 | Memory leak of the Genetec™ Media Router process increases memory consumption. |
| Video | 3455628 | The Archiver sometimes fails to record on network drives, showing a Cannot write on the specified location error and resulting in gaps in the recording. |
| Video | 3425879 | When adding a new camera to the ALPR Manager role, an unnecessary number of requests occur and slow down the system. |
| Video | 3424369 | When an Archiver storage location is full, the files are not deleted until the retention period is met. This occurs even if Delete oldest file when disks are full is enabled. |
| Video | 3422878 | Archive transfer might fail, creating gaps in the recoding time. |
| Video | 3422586 | When exporting body-worn camera video to MP4 on a system with multiple audio encoders, the exported files might lose audio. |
| Video | 3420700 | When performing a camera blocking or unblocking action on evidence uploaded from body-worn cameras, some entries might be missing in the Activity Trails report. |
| Video | 3420558 | Retrieving a thumbnail for video in a displayed tile fails. |
| Video | 3420490 | Video tiles are stuck at Decoding stream when GPU High-Performance mode is enabled and the video stream codec is H.265. |
| Video | 3418317 | When running a scheduled video transfer task that has an associated transfer group, the activity trail shows the initiator as blank and initiator type as User. |
| Video | 3417890 | In Security Desk, trying to play back video recorded by the Auxiliary Archiver might contain gaps. |
| Video | 3414254 | Trying to create a new events table or procedure in the Archiver role fails if no SQL schema is specified. |
| Video | 3414226 | In Security Desk, bookmarks are not displayed on the timeline when selecting a portion of a video to export. |
| Video | 3413091 | After disabling the Media Gateway role, the Security Center media component processes still show an excessive amount of CPU usage. |
| Video | 3412268 | Generating a Wearable camera evidence report might fail unexpectedly and display the following error: An exception was caught while attempting to process specified query. |
| Video | 3411202 | The Archiver role lists ownership of entities that belong to other servers when co-hosted on a server with the Cloud Playback role. |
| Video | 3410661 | A Privacy Protector or Camera Integrity Monitor module can be added to a partition, but cannot be removed because the roles are invisible in the partition member list. |
| Video | 3410381 | Users cannot configure a camera under the Video or Area view task, despite having the necessary privileges. |
| Video | 3393920 | When a user in Security Desk tries to generate a Hardware Inventory report on an entity, a Feature flag not found warning is displayed. |
| Video | 3392153 | Video exported from an edge camera as an MP4 or G64X file cannot be played back. |
| Video | 3376987 | Logging on to Security Center takes a long time due to communication issues between Active Directory and Security Center. |
| Video | 3374509 | When switching H.264 cameras to MJPEG for transcoding, the Stratocast™ Media Gateway server has excessive CPU usage. |
| Video | 3362145 | The ArchiverAgent process fails because too many files in the Archiver database are consuming large amounts of memory. |
| Video | 3361970 | Camera sequence instances are not synchronized when displayed in multiple tiles. |
| Video | 3361966 | Video cannot be displayed in the Monitoring task due to the failure to allocate UDP ports on the redirector. |
| Video | 3342847 | The Export video button is not displayed in the Bookmarks task. |
| Video | 3342623 | When performing a conversion recovery, the Wearable Camera Manager role might time out, causing the command to fail with an ObjectDisposedException error. |
| Video | 3342081 | After changing the usable port range, the first tile in the Monitoring task streams video using ports that are outside the configured UDP port range. |
| Video | 3341760 | The output pin state for video units do not appear on a map. |
| Video | 3341590 | The speed of exporting video is inconsistent. |
| Video | 3340971 | The Block (recursive) and Unblock (recursive) commands are unavailable for entities that are nested under an area. |
| Video | 3340544 | The Media Router role does not automatically return to the primary server after failover occurs, despite the primary server being available, healthy, and set as the highest-priority server. |
| Video | 3339327 | Video streams become inaccessible over time if incoming connections from previous streams did not close properly. |
| Video | 3336763 | If an Archiver transfer has a gap of four hours or more between video sequences, duplicating it fails and the results pane displays the following message: Missing files. |
| Video | 3177640 | On the Video analytics page of a camera, when motion detection is set on the Archiver, the Consecutive frame hits option is missing. |
| Web App | 3485398 / 3511870 | Logging in to the Genetec Web App using SSO fails if you are accessing the server using a domain name other than the specified public address. |