Resolved issues in Security Center 5.12.2.10 - The following issues are resolved in Security Center 5.12.2.10. - Security Center 5.12.2.10 - Release notes

Security Center Release Notes 5.12.2.10

Product
Security Center
Content type
Release notes
Version
5.12
Release
5.12.2.10
ft:locale
en-US
Last updated
2025-07-24

The following issues are resolved in Security Center 5.12.2.10.

Solution/Unit Issue Description
All 4691261 If a user is not part of the Administrators group, they can't see available databases on the Directory Manager role’s Directory servers page or Database failover page.
Video 4692616 Archiver transfers get stuck and require manually stopping the Archiver Agent process to resume.
Video 4690383 If you export video with longer sequences from multiple cameras in Security Desk, it fails or only partially succeeds and displays a Connection lost error message. Additionally, some sequences may be missing from the exported file.
Video 4689058 In the Security Desk Incidents and Video file explorer tasks, video sequences don't automatically play in sequence. The video timeline indicator also sometimes gets stuck.
Video 4666788 When users view a camera's video archive in the Security Center Monitoring task, the calendar displays an incorrect date.
Video 4666233 Motion events appear on the timeline in Security Desk, even when the scene is still, due to the consecutive frame hits setting not being consistently applied.
Video 4663276 Software motion detection on SharpV cameras detects minimal motion, even when you adjust the sensitivity and threshold settings.
Video 4647920 Security Desk occasionally becomes unresponsive when loading cameras in the Monitoring task.
Video 4634207 When viewing footage in Security Desk from cameras with ultra-wide lenses, the Quick search window appears overly stretched and shows unrendered thumbnails.
Video 4633732 In the Genetec Web App Monitoring task, switching from live to playback causes the video to freeze. This occurs when different codecs are configured for each stream.
Video 4633653 The Dynamic FPS setting configured in Config Tool is not applied to the camera’s web page.
Video 4557177 In the Config Tool Video task, the Archiver does not always switch to a warning state when its cleanup process deletes files that have not yet been uploaded to Cloud Storage.