The following issues are resolved in Security Center 5.13.2.1.
| Solution/Unit | Issue | Description |
|---|---|---|
| Access | 4663092 | When printing a badge on a printer that supports printing on both sides, only the front side is printed. |
| Access | 4618352 | An error occurs when exporting MIFARE DESFire cryptographic keys from the Config Tool MIFARE DESFire configuration task to Synergis™ Cloud Link units. This issue affects Security Centers configured in a language other than English. |
| Access | 4518251 | After moving a Mercury controller to a different Synergis unit in the Config Tool Access control task, readers connected to the Mercury controller lose their configuration. |
| All | 4691261 | If a user is not part of the Administrators group, they can't see available databases on the Directory Manager role’s Directory servers page or Database failover page. |
| All | 4690314 | When a Web App role is configured for failover, you can receive an Insufficient Privileges message when you log on to the Genetec™ Web App through a failover server. |
| All | 4663799 | Sometimes, logging in to Security Center with a single sign-on fails when the Group claim setting is set to ‘roles’ in the Identity provider settings. |
| All | 4647382 | When upgrading from Security Center 5.12.x to 5.13.x, retention period settings aren’t migrated correctly, which may cause unexpected data deletion. |
| All | 4663654 | When you update the retention periods for the main Directory server, they are not correctly updated on any failover Directory servers that are configured, leading to unwanted data deletion. |
| All | 4616835 | The Alarm report task times out when generating a report with only the Triggered on filter set, if the system contains too many archived alarms. |
| All | 4600435 | Users can't log out of the Genetec™ Web App, resulting in continuous connections without re-authentication after the initial sign-in using the Ping Federate identity provider. |
| All | 4600425 | When the Cloud Playback role goes offline in the Config Tool Video task, it remains stuck in the offline state, preventing users from requesting playback from Cloud Storage. |
| All | 4558288 | Web App and Web Client users without access to the root partition can’t create, edit, or delete entities such as users, cardholders, access rules, and so on. |
| All | 4556115 | In Security Center client applications, some variables used for dynamic values in the system notification banner don't reflect the time zone selected in the Display time based on the following time zone list on the Date and time options page. |
| All | 4533848 | After changing the machine or the user running the Genetec Server service, you receive the message 'Cannot decrypt SMTP password...' in Server Admin. However, resetting the SMTP password does not clear the message. |
| All | 4519463 | When upgrading a federated system to Security Center 5.12.2.0 or later, federated entities may be deleted and recreated while the license needs to be reapplied. |
| All | 4516994 | In Config tool, users and user groups synchronized with an Active Directory role, Federation role, or Authentication Service role can't be added as members of a local group. |
| All | 4430603 | In Config Tool, the system fails to display the complete list of user groups when eight or more are added to the Authentication Service role. |
| All | 4370734 | When an Alarm condition cleared event-to-action email is sent, the door name value is "None" instead of the actual door name. |
| All | 4370449 | In Security Center, an expansion server connecting to the main directory intermittently experiences issues, displaying a Server registered - Waiting for Directory response message on the Server Admin page. |
| ALPR | 4619343 | Client certificate authorization does not work correctly for the Data Exporter in AutoVu™, and the server to which it exports data refuses the connection. |
| ALPR | 4615564 | In Security Center, the ALPR Matcher role does not trigger hits on its hotlists unless the plate state analytics is activated on the Sharp unit. |
| ALPR | 4587283 | In the ALPR Matcher, if the attribute lists differ, hotlist files with the same file path and schedule don’t parse correctly when imported. |
| ALPR | 4573080 | In the Config Tool ALPR tab, importing large hotlists with the schedule set to Always slows down Security Center due to increased memory consumption and excessive CPU usage. |
| ALPR | 4572971 | The ALPR Matcher can’t import network hotlist files when using Active Directory credentials. |
| ALPR | 4572659 | Speed values don't appear in the speed column when tracking ALPR events in the Security Desk Monitoring task. |
| ALPR | 4519166 | License plate wildcards are not displayed in the Hotlist and permit editor task, even though wildcards are enabled in the ALPR Matcher role. |
| ALPR | 4518480 | Patrollers send duplicate hits to Security Center, flooding the console logs with "Unable to insert hit" errors. This issue sometimes causes Patrollers to disconnect from the ALPR role and the ALPR Manager role to crash. |
| ALPR | 4518176 | When you turn on the Encrypt connections option on the Resources page, the ALPR Manager role can’t connect to its database server. |
| ALPR | 4470876 | Genetec Cloudrunner™ users can't import reads into Security Center because they can only select the North American region on the ALPR Manager Properties page. |
| ALPR | 4417841 | In Security Desk, the filters in the Reads and Hits report don't filter correctly on federated systems running an older version of Security Center. |
| Video | 4689058 | In the Security Desk Incidents and Video file explorer tasks, video sequences don't automatically play in sequence. The video timeline indicator also sometimes gets stuck. |
| Video | 4666233 | Motion events appear on the timeline in Security Desk, even when the scene is still, due to the consecutive frame hits setting not being consistently applied. |
| Video | 4664568 | When you use the Copy configuration tool to copy an Axis camera's Network settings to another camera, it incorrectly turns on the Large RTP packets option on the other camera. |
| Video | 4663276 | Software motion detection on SharpV cameras detects minimal motion, even when you adjust the sensitivity and threshold settings. |
| Video | 4647920 | Security Desk occasionally becomes unresponsive when loading cameras in the Monitoring task. |
| Video | 4647368 | In the Archiver statistics report, the Archiving-enabled cameras column shows the number of cameras that are currently archiving instead of the number of cameras with archiving enabled. |
| Video | 4633732 | In the Genetec Web App Monitoring task, switching from live to playback causes the video to freeze. This occurs when different codecs are configured for each stream. |
| Video | 4633026 | The Archiver continues uploading to cloud storage even when the Upload to Cloud storage policy is switched off in the Config Tool Video task. |
| Video | 4633018 | Exported video files with commas in their filenames don't open in the local Vault location when using the Vault tool in Security Desk. |
| Video | 4630728 | When exporting video files from Security Center, the digital signature validation fails on password-encrypted files. |
| Video | 4619569 | When accessing the Certificate profile page for the Unit Assistant role in Config Tool, the page fails to load and you receive a The service is unavailable message. |
| Video | 4617691 | In Security Desk, attempting to export large video files from multiple video units at the same time sometimes fails with the following message: Connection lost with server. |
| Video | 4616295 | In Security Desk, dewarping a fisheye camera's image results in a black screen in the tile if the system OS is configured for any language that uses a comma decimal separator. |
| Video | 4614261 | Events from older federated versions of Security Center are not converted correctly, which causes errors in the Windows Event Viewer. |
| Video | 4587212 | Can't add bookmarks to G64x exported files in the Security Desk Video file explorer task. |
| Video | 4573169 | A memory leak causes the Cloud Playback role to fail when retrieving video archive files from Cloud Storage. |
| Video | 4573155 | In Security Desk, video playback, and export requests from Cloud Storage sometimes fail due to misconfiguration. |
| Video | 4573055 | In the Security Desk Monitoring task, when requesting a federated camera's live stream, followed by a local camera in the same tile, an Insufficient privileges error message displays. This occurs because the federated user lacks playback privileges. |
| Video | 4557177 | In the Config Tool Video task, the Archiver does not always switch to a warning state when its cleanup process deletes files that have not yet been uploaded to Cloud Storage. |
| Video | 4556719 | In a Config Tool Video task, scheduled or manual Archive transfers might fail or never start when multiple transfers run concurrently. |
| Video | 4519317 | Using SQL Server authentication to connect to the Archiver database causes the Archiver agent to crash with a memory exception. |
| Video | 4517518 | When dewarping the center of a Bosch Fisheye camera image in the Security Desk Monitoring task, the zoom function stops working. The image freezes until the cursor is moved away from the center. |
| Video | 4502473 | On the Archive transfer page in the Config Tool Video task, transferring video from a camera's SD card to the Archiver unexpectedly fails. A Connection lost error message is displayed. |
| Video | 4499943 | When the database for the Auxiliary Archiver is changed, the system doesn't record any events in the new database until the Auxiliary Archiver role is restarted. |
| Video | 4416993 | In Security Desk, G64 video files with B frames play back at a lower frame rate than their recorded rate when hardware acceleration is enabled. |