The following software issues were resolved in Security Center 5.9.3.0.
Solution/Unit | Issue | Description |
---|---|---|
Access Control | 2552868 | When configuring Synergis™ IX cardholder properties in Config Tool, the Reporting ID is limited to 999 when the maximum value should be 65535. |
Access Control | 2547644 | In the Credential information section of Security Desk and Config Tool tasks, the Card Number field only displays the first 11 digits of the card number. |
Access Control | 2545184 | After upgrading from Security Center 5.8 to 5.9.1.0 or 5.9.2.0, HID controllers on systems with multiple controllers might stay offline. |
Access Control | 2542368 | If a readerless perimeter door has an unlock schedule set to Always, the door does not relock if another perimeter door in the interlock area is opened. |
Access Control | 2528562 | When a device's card and PIN schedule is changed, the new configuration is not synchronized to Synergis™ Softwire. |
Access Control | 2525602 | Synergis™ Cloud Link synchronization fails if a device associated with a zone is deleted. |
Access Control | 2524002 | If cardholder is removed from an area while the area's Synergis™ Cloud Link is offline, the change is not synchronized after reconnection. |
Access Control | 2523996 | Event reports for access control units fail in Config Tool and Security Desk because STid readers use the same UniqueID for the interface module and the device. |
Access Control | 2507351 | Deleting a cardholder profile picture from the Config Tool Cardholder identity tab does not delete the thumbnail from the FileCache table or from the hard disk. |
All | 2554295 | Security Desk fails when an RSA alarm is triggered because the related entity is added to the Monitored entities list twice with the same UniqueID. |
All | 2553206 | On a resource-limited system, loading hundreds of roles into a Role Group at the same time causes high memory usage. |
All | 2548452 | The Active Directory role fails when there are recursively-nested user groups in the Active Directory system. |
All | 2545924 | When modifying the video display configurations of an alarm from the Properties page, the Play x sec. before alarm setting always reverts to 0 seconds after saving. |
All | 2541299 | After upgrading Security Center to a minor 5.9 version, configuration files are not updated and some Web Client features stop working. |
All | 2524026 | Security Desk freezes while dumps caused by alarm triggered exceptions are processed. |
All | 2522933 | Adding a custom field to a system with over 500k entities causes Synergis™ Cloud Link to go offline. |
All | 2520833 | Modifying dashboards in Security Desk can be slow or unresponsive if auto-save is enabled. |
All | 2506784 | When synchronizing the Active Directory role, it might fail if you are importing a user or cardholder containing the special character '\e'. |
All | 2493459 | OIDC: When configuring the Authentication Server role with OpenID Connect
protocol, changes in Audience are not applied
immediately. Workaround: Restart the role.
|
All | 2493325 | In Config Tool, Network endpoint page does not refresh the
first time you configure the Authentication Service role. Workaround: Close
and re-open the System task.
|
All | 1918127 | In certain situations, expansion servers fail to connect to the Directory,
despite good network connectivity. While in this state, the message Server
registered-Waiting for Directory response shows indefinitely in Server
Admin. Workaround: Restart
the Directory.
|
All | 1700130 | If the GenetecUtility32.exe process crashes while you are receiving health events, some of the events might be lost. |
All | 1523522 | When a Security Center Federation™ role is in maintenance mode, its child entities cannot be set to maintenance mode, causing inaccurate health statistics for those entities. |
All | 235098 | When a lot of alarms are triggered on the system, the alarm count reported in
Security
Desk might not be
accurate. Workaround: Log off and on again to see the correct alarm
count.
|
ALPR | 2528552 | When creating a Reads or Hits report query, annotation fields are combined using the Boolean operator Or instead of And. |
ALPR | 2492907 | The email field is available in the Hotlist
and permit editor task even if one or more ALPR Managers has a
different email attribute name. Workaround: Give all ALPR Managers the same
email attribute name.
|
ALPR | 2492353 | To enable the high-resolution images in the Security Desk, you must manually edit a gconfig file. |
Axis | 2553852 | Motion level events for Axis units are sometimes still sent even if motion detection is disabled. |
Illustra | 2528501 | Illustra units go offline if audio out is enabled in Security Desk. |
Mobile | 2541238 | If the Mobile Server role has more than 25 expansions configured, it takes a long time to load after restarting. |
Panasonic | 2485880 | When using Multicast connection type with Panasonic cameras, metadata overlays do not work. |
Sunapi | 2551507 | Focus controls for Hanwha cameras are disabled in Security Desk even if the camera supports the continuous focus feature. |
Sunapi | 2549666 | XNO-6080R camera models with firmware 1.40.02 do not display One-shot AutoFocus commands in Security Desk, even though SimpleFocus is supported. |
Tenebraex | 2554550 | Video streaming is stuck in the Decoding stream state for Tenebraex units. |
Verint | 2500562 | Users are unable to add Verint units using HTTPS. |
Video | 2550627 | Exporting files in ASF format fails for cameras using NV12 resolution conversion. |
Video | 2547579 | Video units are removed or recreated after the Archiver role is started. |
Video | 2546378 | The Auxiliary Archiver incorrectly records H265 camera streams, causing playback issues. |
Video | 2545174 | Updating the Archive database fails when too many events are processed simultaneously. |
Video | 2540800 | If Privacy Protection is enabled, video streams on tiles with decoders fail with the error message Your camera is not supported. |
Video | 2526831 | Archiver backup retention settings are applied incorrectly if the drive is unavailable when retention cleanup occurs. |
Video | 2525789 | Archiver transfer groups with multiple PTZ cameras cause high CPU usage if the cameras receive frequent updates. |
Video | 2506913 | When updating unit passwords through the UAR, sometimes not all units in the configuration are changed. |
Video | 2498583 | When no video is received from video units using Genetec™ Protocol, includingAutoVu™ units, on a RTSP over TCP connection, there is no Transmission lost event sent. |
Web Client | 2496221 | OpenID: When using multiple servers to host the Mobile or Web Client roles, a URL logout error message shows if the client application is connected to another server. |
Web Client | 2106110 | In Web Client, there is no option to add a second host for visitors. |
Web Client | 2106110 | In Web Client visitor management, you can only replace the current visitor host. You cannot add a second one like in Security Desk. |