Limitations in Security Center 5.7 SR4 SDK - Security Center 5.7 SR4

Security Center SDK Release Notes 5.7 SR4

Applies to
Security Center 5.7 SR4
Last updated
Content type
Release notes
English (United States)
Security Center

Limitations are software or hardware issues that cannot be fixed. For certain limitations, workarounds are documented.

Security Center 5.7 SR4 SDK includes the following known limitations.
Issue Description
1848196 A security change introduced in 5.7 SR2 requires cardholders to have the right to escort visitors. Because escort rights are disabled by default, SDK code compiled against version 5.7 SR1 and earlier cannot be used to assign an escort to a visitor.
Workaround: Create cardholders through the SDK and then use Config Tool to enable cardholders as escorts. After enabling the escort rights, create your visitor and assign the cardholder as the escort.
1766032 Cannot use asynchronous operations within an SDK transaction. When used, the operations are not completed inside the transaction, as expected.
Workaround: Use synchronous methods for these operations, when available.
1051547 When calling StopRecording(Guid, TimeSpan) on BOCamera, the recordingLengthBeforeStop is ignored and the recording is stopped instantly.
999439 If you try to add a camera shortly after removing it, an Already added event is triggered, and the camera cannot be added.
240792 SetVisualTrackingConfiguration is not supported for federated cameras. Configuration of those cameras can be read, but not set.
226596 The IncidentData property of class Genetec.Sdk.Workspace.Components.Incident.IncidentView has a new type. It now returns a list of IncidentDataEntry.
IMPORTANT: Because this represents a breaking change in the SDK, applications that use this property must be adjusted and recompiled.