Software requirements for the Genetec Web App - Security Center 5.12

Security Center System Requirements Guide 5.12
Product
Security Center
Content type
System requirements
Version
5.12
Language
English
Last updated
2024-07-30

Before using the Genetec™ Web App, familiarize yourself with the operating systems and browsers that are supported.

The Genetec Web App has the following software requirements:
Operating system Supported browsers
Microsoft Windows 10 Professional and Enterprise (32-bit or 64-bit)

Microsoft Windows 11 Professional and Enterprise (32-bit or 64-bit)
  • Microsoft Edge latest version
  • Google Chrome latest version
  • Mozilla Firefox latest version
Microsoft Windows Server 2016 Standard Edition and R2 (32-bit or 64-bit)

Microsoft Windows Server 2017 Standard Edition and R2 (32-bit or 64-bit)

Microsoft Windows Server 2019 Standard Edition and R2 (32-bit or 64-bit)

Microsoft Windows Server 2022 Standard Edition and R2 (32-bit or 64-bit)
  • Microsoft Edge latest version
  • Google Chrome latest version
  • Mozilla Firefox latest version
Mac OS Apple Safari latest version
NOTE: If you are not seeing high-quality (H.264) video in your Firefox browser, make sure that H.264/avc3 on the media source extension is enabled.
NOTE: Apple Safari for iOS and Google Chrome for Android devices are not fully supported by the Genetec Web App. To access Security Center videos and data from your smartphone, use Genetec™ Mobile.