To plan an effective deployment with the Genetec™ Web App, it helps to know the number of users and the network traffic.
What is a user connection?
A user connection is any user account that logs on to the Genetec™ Web App. Even if 50 users log on using the same user account, that is 50 user connections.
How many users can a Web App Server serve?
As more streams are requested simultaneously, more load is placed on the server. If the server is overloaded, Genetec Web App pages become slow. To plan how many web servers are needed, choose the server type that best manages the load created by the following factors:
- The maximum number of users that log on at the same time
- The maximum amount of traffic that is expected during peak hours
- The resources required by each connected user, based on their typical activity
User activity like generating reports, managing cardholders, and acknowledging alarms requires fewer server resources. However, some user activity is more resource-intensive, such as monitoring video streams and receiving ALPR license plate reads. Therefore, server performance depends on how resource-intensive the average activity is for each client connection.
| Server type | Maximum Web App client connections |
|---|---|
| Recommended | 300 |
| High-performance | 400 |
How can I increase the number of concurrent user connections?
- Deploy high-performance server hardware.
- Reduce the video quality of cameras.
- Add more web servers.