Enabling Hanwha people counting events - Security Center Traffic Sensor Management 2.3

Security Center Traffic Sensor Management Plugin Guide 2.3

Applies to
Security Center Traffic Sensor Management 2.3
Last updated
2021-12-16
Content type
Guides > Plugin and extension guides
Language
English (United States)
Product
Security Center Traffic Sensor Management
Version
2.3

Before you can manage occupancy with Hanwha people counting, you must enable Hanwha people counting events. If the Security Center version you are running is older than 5.10.2.0, then you must also install a cumulative update.

Before you begin

If you are using a version of Security Center that is older than 5.10.2.0, then you must install the cumulative update that corresponds to your version of Security Center.
NOTE: Currently, the cumulative update including the Hanwha People Counting feature is only available for Security Center 5.9.4.3. Cumulative updates including this feature for later versions of Security Center are forthcoming.

Procedure

To install a cumulative update:

  1. Visit the Genetec™ Technical Assistance Portal product downloads page.
  2. Click Select a product > Security Center.
  3. Select the version of Security Center that you are using.
  4. Navigate to the Cumulative updates section, find the update that corresponds to the version of Security Center you are using, and click Package download ().

To enable the Hanwha people counting feature:

  1. From the Video task in Config Tool, click Archiver.
  2. Click Resources.
  3. Click Advanced settings.
  4. Click Additional settings.
  5. Click Add ().
  6. In the Name field, enter SupportHanwhaNewPeopleCountingEvents.
  7. In the Value field, enter true
  8. Click Close.
  9. Click OK.
  10. Click Apply.
    The additional settings window showing the SupportHanwhaNewPeopleCountingEvents value set to true.