Checking out visitors - Security Center 5.10

Security Center User Guide 5.10

Applies to
Security Center 5.10
Last updated
Content type
Guides > User guides
Security Center

You must check out visitors when they leave.


  1. In the Visitor management task, select the visitor from the visitor list.
    If the visitor list is long, use the search features to find the visitor name.
    NOTE: You can check out multiple visitors at the same time by holding down the shift key and selecting the visitors you want to check out.
  2. Click Check-out ().


The checked-out visitor is removed from the visitor list, but remains available for investigation reports. The visitor’s information is also saved in the database, and can be used if the visitor returns.

If the visitor was assigned a credential, the credential status switches to Unassigned, and can be assigned to another visitor or cardholder. The credential is also removed from all access controllers it was synchronized with. This might take a few seconds.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.