Enforcing parking zone violations - Security Center 5.10

Security Center User Guide 5.10
Product
Security Center
Content type
Guides > User guides
Version
5.10
Language
English
Last updated
2023-05-02

When vehicles in a parking zone are in violation, the steps required to enforce the violation depend on whether parking tickets are issued on-site by a parking attendant, or are issued by a third-party system.

What you should know

  • This procedure is only required if the patrol vehicle cannot send live hits. Generally, Security Desk can monitor ALPR events from patrol vehicles and can automatically update the status of parking sessions.
  • If parking tickets are manually issued while the vehicles are still in the parking zone, then every time a ticket is issued to a vehicle that is in violation (as indicated in the Parking sessions report), and the vehicle's parking session is marked as enforced, the violation count for the parking zone is decreased.
  • If your AutoVu™ Free-Flow system uses a third-party ticketing system to enforce parking zone violations, then you do not need to flag parking sessions as enforced in the system.

Procedure

To enforce a parking session when tickets are issued on-site:

  1. From the home page, open the Parking sessions task.
  2. Generate a parking sessions report that displays the vehicles that are in violation.
  3. Issue parking tickets for the vehicles that are in violation.
  4. In the parking session report results, click each vehicle for which a parking ticket has been issued, and click Enforce.
  5. In the Confirmation window, click Confirm.

To enforce a parking session when tickets are issued by a third-party system:

  1. From the home page, open the Parking sessions task.
  2. Generate a parking sessions report that displays the vehicles that are in violation.
  3. Export () the report as an Excel, CSV, or PDF file and send the report to the third-party ticketing system.