You can see which users requested, canceled, and printed credential cards, using the
Credential request history report.
Before you begin
To receive results in the Credential request history report, you must already be
monitoring credential request user activities.
You can select which activities to
monitor and record in the database from the System task.What you should know
Credential badges are usually requested if there is no printer located on the site. If you create
a report of the badges that were printed in the last month, the report results can
be used as billing information.
Procedure
- From the home page, open the Credential request history task.
-
Set up the query filters for your report. Choose one or more of the following
filters:
- Activities
-
Select which badge printing
activities to investigate.
- Credential request
- When a user requests a badge printing job.
- Credential request canceled
- When a user cancels a badge printing job.
- Credential request completed
- When a user prints a badge from the queue.
- Cardholders
- Restrict the search to specific
cardholders, cardholder groups, or visitors.
- Credential
- Restrict the search to specific
credentials.
- Custom fields
- Restrict the search to a predefined custom
field for the entity. This filter only appears if custom fields are
defined for the entity, and if the custom field was made visible to you
when it was created or last configured.
- Printing
users
- Restrict the search to specific users
that printed a badge.
- Requesting
users
- Restrict the search to specific users
that requested to print a badge.
-
Click Generate report.
The credential badge printing events are listed in the report pane.