Logging on to Security Center through Security Desk - Security Center 5.10

Security Center User Guide 5.10

Security Center
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Guides > User guides
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To log on to Security Center, you must open the Security Desk application and connect to the Security Center Directory.

Before you begin

Make sure that you have your username, password, and the name of the Directory you want to connect to.

What you should know

After you are logged on, you can log off and disconnect from the Directory without closing Security Desk. Logging off without closing the application is helpful if you plan to log on again using a different username and password.


  1. Open Security Desk.
    1. Up to Windows 8, click Start > All programs > Genetec Security Center 5.10 > Security Desk
    2. In Windows 10, click Start > Genetec Security Center 5.10 > Security Desk
  2. In the Logon dialog box, enter the name of the Directory.
    If the Directory is not responding, check the spelling or contact your administrator.
    If the Directory is not trusted, it could be the sign of a man-in-the-middle attack. Do not proceed unless your administrator confirms that it is safe to do so.
  3. Enter your Security Center username and password.

    If single sign-on is deployed, you must click the Sign in button for your identity provider, or append your domain name to the end of your username, such as Username@DomainName. You will then be redirected to your identity provider for authentication. Skip to Logging on using web-based authentication.

  4. To log on using your Windows user account, select Use Windows credentials.
    This option is only available if Active Directory is set up on your system.
  5. Click Log on.
  6. If you are required to log on with supervision, your supervisor must provide a username and password.
  7. Click Log on.
    Security Desk opens.
    NOTE: After a period of inactivity you might be locked out of Security Desk. You will have to re-enter your credentials to use the application again.
  8. To log off, click the home () tab, and then click Log off.
    By default, you are asked to save your workspace when you log off Security Desk. You can change this behavior in the User Interaction section of the Options dialog box.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.