Searching for visitors - Security Center 5.10

If you have a large access control system and cannot find a visitor, you can search for them by name, or use the advanced search by applying a combination of filters.

1. From the home page, open the Visitor management task.
2. To search by an entity name, type the name in the Search () box.
   All entities with names that match the text you entered are listed.
3. To search for the entity using the advanced search:
   1. In the left pane, click Advanced search.
   2. Set up the query filters for the report. Not all query filters are available for each task. Choose from one or more of the following, according to your task:

      Check-in date

      The date and time that the visitor profile was activated, which can correspond to the arrival time.

      Expiration date

      Specify a time range during which the cardholder or visitor profile expires.

      Unused cardholders

      Search for cardholder or visitors for whom no assigned credentials have produced an access granted event within a certain time range.

      NOTE: For the report to generate results, all Access Manager roles must be active and online.

      Status

      The status of the cardholder or visitor’s profile: Active, Expired, or Inactive.

      First name

      Cardholder or visitor’s first name.

      Last name

      Cardholder or visitor’s last name.

      Mobile phone number

      Cardholder or visitor's mobile phone number.

      Description

      Restrict the search to entries that contain this text string.

      Picture

      Whether or not the cardholder or visitor has a picture assigned.

      Cardholder groups

      Restrict the search to specific cardholder groups.

      Partition

      Partition that the entity is a member of.

      Creation date

      Date and time that the visitor's profile was created.

      Expected arrival

      Specify a time range during which the visitor is expected to arrive.

      Credential name

      Credential's name.

      Credential status

      The status of the cardholder or visitor’s credential: Active; Expired; Inactive; Lost; Stolen. Not all statuses are available for every task.

      Credential information

      Restrict the search to specific card formats, facility codes, card numbers, or license plates.

      Custom fields

      Restrict the search to a predefined custom field for the entity. This filter only appears if custom fields are defined for the entity, and if the custom field was made visible to you when it was created or last configured.

      Escort required

      Specify that a host is required.

      Visitor hosts

      Select the visitor’s host.

   3. Click Search.