Testing access rules at doors and elevators - Security Center 5.10

Security Center User Guide 5.10

Security Center
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You can find out who has the right to pass through a door side or elevator floor at a given date and time, using the Access troubleshooter tool.

What you should know

The door troubleshooter does not examine each cardholder’s credentials. You can further diagnose the cardholder’s access rights by clicking the Access diagnosis tab ().


  1. From the home page, click Tools > Access troubleshooter.
  2. In the Access troubleshooter dialog box, click the Door troubleshooter tab.
  3. Select the date and time you want to the troubleshooter to base its evaluation on.
    Only access rules are evaluated based on the specified date and time.
  4. Select the access point that you want the troubleshooter to examine:
    • If you select a door, specify a door side.
    • If you select an elevator, specify a floor.
  5. Click Go.


The active cardholders who have the rights to use the selected access point at the specified time, based on the current access rules, are listed.