Testing cardholder access rights - Security Center 5.10

Security Center User Guide 5.10

Applies to
Security Center 5.10
Last updated
Content type
Guides > User guides
Security Center

You can find out which access points a cardholder is allowed to use at a given date and time, using the Cardholder troubleshooter tab in the Access troubleshooter tool.

What you should know

The cardholder troubleshooter does not examine each cardholder’s credentials. You can further diagnose the cardholder’s access rights by clicking the Access diagnosis tab ().


  1. From the home page, click Tools > Access troubleshooter.
  2. In the Access troubleshooter dialog box, click the Cardholder troubleshooter tab.
  3. Select the date and time you want to the troubleshooter to base its evaluation on. Only access rules are evaluated based on the specified date and time.
  4. Select the cardholder that you want the troubleshooter to examine. Instead of a cardholder, you can also select a credential or a visitor.
    The entities that are currently inactive are greyed out.
  5. Click Go.


The access points that the selected cardholder (or visitor) has the right to use at the specified time, based on the current access rules, are listed.